End Delivery Confusion with Live Order Chat 💬

Every order now includes a dedicated live chat thread connecting customers, merchants, and drivers in one place.

This is how it helps:

• Reduce delivery delays
• Eliminate miscommunication
• Speed up issue handling
• Improve customer confidence

Admin Control Included

Admins can monitor conversations through a centralized Bird’s-Eye View dashboard, enabling proactive oversight and faster intervention when required.

This upgrade totally strengthens operational efficiency.