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Product update

Hey there, it's the tech lead from Dolphin Team

Michael avatar
Shared by Michael • April 09, 2024

Today, some of our users might encounter being logged out of Dolphin{anty} platform. If this affects you, no worries, it's planned maintenance from our end.

Why is this happening? It's quite simple: Behind-the-scenes maintenance is ongoing regularly, and in 99% of cases, it goes smoothly. However, today happens to fall into that 1% where such measures are necessary. After all, even Gmail consistently logs everyone out every 2-3 weeks – frustrating, yes, but it's all about security and data integrity.

Reach out to support if:

– You're having trouble logging back in: still using an unverified email or have disabled 2FA (we're judging);

– Your API automation keys have disconnected. You can do a self-check using our documentation available at the link.

Support response times today might be slightly longer than usual. We appreciate your patience: everyone will be attended to. Straight talk from Dolphin 🐬