Hey there,

Our floor plan editor has been updated 🙌.

We've recently added the ability to update branding and settings, hide both the room title & measurements & released an all new UI for easier use and navigation, which will:

• Allow for individualisation of assets
• Allow for multi-branding on different projects.

Check out the updates to our Help Centre Below!
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Hey there,

Our Virtual Tour Editor has had a huge overhaul with a ton of new features & a brand new look!

With the new editor you can now:

• Update Branding on a Project by Project basis, including watermarks, Welcome screens & More!
• You can now add images to Information hotspots
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Hey there,

You can now add or remove blur masks from your virtual tours directly via your dashboard! 🙌.
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We've recently added the ability to make edits to blur masks in panoramas, which will allow you to make on demand edits to your virtual tours.

• Panoramas have now moved into the Virtual Tour card, click the three dots to open up the panoramas, from here you can hit edit & update Blur masks!

Hey there,

The next time your camera updates you will have access to update project names on the camera directly.

This means when your projects are uploaded they will appear in the dashboard with your selected name!

Please see below to find out more:
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Hey there,

We are excited to announce that here at Giraffe360 we are kicking off a 3-part update & release plan in which we will be unleashing our AI processing system (RapidAI) on a much larger scale.
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What is RapidAI?

Since Giraffe360’s inception we have been meticulously developing and testing processes which allow us to process projects at speed, scale & to a high quality. RapidAI is our In-house developed full AI project processing system, capable of editing your captures to a high-quality at incredible speeds with no need for lunch breaks.

Over the last 12 months we have been processing projects & training RapidAI whilst using heavy quality assurance to ensure that projects meet our quality criteria. We are now in a position to start the process of unleashing our AI processing on a wider scale & allowing our customers to reap the benefits!

What does this mean for Processing Times?

Ultimately, the goal of our Rapid AI release is to provide customers with high quality assets at speed. The first part of our three part release plan is to allow RapidAI to take a greater level of control over Panorama processing. In the coming weeks we will be doing the same with still images & eventually floor plans. We believe this will allow us to work with a new Service Level Objective of c.12 hours for full project delivery in Quarter 2.

This is a significant increase in Giraffe’s processing capabilities & our clients abilities to operate at speed & we are extremely excited to be kicking off phase one of the release this week.

Will my Projects Change?

RapidAI will process projects as per strict quality standards, as this will be handled by AI directly there will be less space for subjective change requests. At Giraffe360 we believe that customers should have control over their projects & our experience has taught us that every project is different, as is each individual's perception of visual content. Starting with our all new BLUR EDITOR & STILL BRANDING EDITOR - over the next 6-8 weeks we will be releasing tons of new features, free of charge that will allow customers to make subjective changes to their projects in real-time, allowing for flexibility and customisation of your assets in extremely simple to use interfaces.

As always if you have any questions about the release or any feedback our client services team are on hand to support our customers. We will be working around the clock in the coming months to ensure a smooth release of the aforementioned upgrades to our systems & will be communicating frequently with updated & training material on our new suite of in-dashboard editors.

Hey there,

Our Still photo Blur & Branding editors are now live!

🎉

We've recently added the ability to your dashboard, which will give you on-demand access to:

• Add & remove blur masks from still images
• Update, add & remove watermarks on a per project basis -finally allowing for different branding settings on different projects!
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These edits will give you more control than ever over individual projects with no need to wait on our team for edits. Keep your eyes peeled for further updates to our editing suites over the coming weeks!

Check out our how to's below:
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🗓 Week 51

December 19, 2022

FEATURES

• Updated Virtual Tour Presets

💡 Now users can see visual previews of their Virtual tour presets before saving changes.

• Guided Viewing & Events Beta

💡 Guided Viewing + Events scheduling is only available as an add-on. Contact our Customer Success Team to request the new feature.

IMPROVEMENTS

• Added history confirmation modal to Floor Plan editor. When opening editor with active state, confirmation message should appear - discard changes on continue edit.
• New tooltips for merge disabled projects.

💡 To improve user experience, we have added explainer tooltips for 3 cases when projects can not be merged:

• Same project merging is not possible
• Projects in “Reprocessing” state can’t be merged
• Projects created with different Giraffe360 cameras can’t be merged (Go Cam projects can't be merged with previous generation cameras projects)

🗓 Week 50

December 15, 2022

BUG FIXES

• Fixed issues with incorrect project statuses

🗓 Week 49

December 09, 2022

BUG FIXES

• Fixed blank page in Floor plan editor when editing rooms on Firefox browser

🗓 Week 46

November 16, 2022

IMPROVEMENTS

• Hide panoramas support action is removed from Modify the project menu (Merge, Split and Delete project support actions remain).

💡 Now hide panoramas feature is easier to find under Virtual tour card —> menu button —> hide panoramas

• Added Romanian language to Floor plan presets

BUG FIXES

• Fixed user role permissions for Manager’s ability to manage other Basic users
• Removed the option for Virtual tour start panorama setting to be blank or empty
• Fixed removing watermark from Still photos presets
• Fixed user assignment to a project issues related to different cameras
• Fixed profile image file size error message bug
• Fixed Google tracking ID for Virtual tours

November 14, 2022

IMPROVEMENTS

• Starting from November 14 all new virtual tours will be using the new virtual tour player

💡 Better performance, smoother transitions, fixed iframe issues and issues with some browser and device types.

BUG FIXES

• Fixed Guided Viewing issue when guest could not hear the host upon joining with disabled mic.
• Virtual Tour - fixed the white screen appearing on some MacOS devices
• Virtual Tour - fixed flickering before the transition
• Virtual Tour - fixed depth maps appearing before and during the transition

🗓 Week 45

November 11, 2022

IMPROVEMENTS

• Added Latvian language translations for floor plans

November 10, 2022

BUG FIXES

• Fixed Guided Viewing grey flickering during the transitions
• Unpublished virtual tours can be shown during the Guided Viewing
• Improved Guided Viewing first load - reduced bundle size.
• Improved Virtual tour first load
• Removed flickering of the Virtual tour

🗓 Week 44

November 03, 2022

IMPROVEMENTS

• Enabled the new dashboard users invite flow - easier and faster sign up for new users

BUG FIXES

• Updated password changing flow messages and password conditions validation

November 02, 2022

BUG FIXES

• Fixed user removal button issue for Admins to remove other users

November 01, 2022

IMPROVEMENTS

• As of November 01, 2022 Basic users of migrated from the legacy dashboard to Dashboard 2.0 will have edit access to all of their previous projects (created before November 01) and also all future projects created from the cameras they were assigned to as of November 01.

BUG FIXES

• Prevented sending duplicate project status email notifications

🗓 Week 43

October 27, 2022

IMPROVEMENTS

• Updated virtual tour watermark position and count
• Limited media logo saturation settings

BUG FIXES

• Removed Building names from Floor plans that have no buildings
• Allowed re-inviting inactive users into dashboard
• Fixed permissions for downloading files by Basic user without no access

October 24, 2022

IMPROVEMENTS

• An updated virtual tour editor is released for the Dashboard 2.0 users

🗓 Week 42

October 20, 2022

IMPROVEMENTS

• Implemented using building and floor ids to pre-select the correct floor in floor plan editor

🗓 Week 41

October 14, 2022

IMPROVEMENTS

• Updated error messages

BUG FIXES

• Fixed floor plan editor colour mode issue

🗓 Week 40

October 12, 2022

FEATURES

• Floor plan Editor settings enabled for all users - this enables Floor plan editor users to change floor plan settings on a single project level.

Customisable floor plan settings:

• Measurement units settings (metric, imperial, both)
• Room measurements settings (dimensions, area, none)
• Floor counting preferences (start from 0 or 1)
• Floor plan colour preferences (coloured, black & white)

IMPROVEMENTS

• Tooltips added to preset cards in Presets section

BUG FIXES

• Removed close merge/split support action cancel request modal once the 10 minutes timer has run out
• Guided Viewing design fixes for older devices. Button and UI alignments
• Fixed Guided Viewing not working on older iPhones - Safari version 12
• Fixed transition glitches on mobile devices in the Guided Viewing
• Fixed mini-map sync issues in Guided Viewing

October 10, 2022

FEATURES

• Guided Viewing 2.0 released for all active Dashboard 2.0 users
• Added hide/unhide functionality to uploaded panoramas

IMPROVEMENTS

• Refactored info/error message design
• Added validation for user invite emails (error for non-unique emails)
• Dropdown padding/width adjustments

BUG FIXES

• Property address input value bug fixed
• Project editable true/false logic fixes to prevent project from being editable while there is an active support action

October 4, 2022

BUG FIXES

• Fixed project completed and project asset statuses logic in certain edge cases

🗓 Week 39

September 30, 2022

BUG FIXES

• Fixed user notifications (project status emails) if user is removed from the dashboard (by Admin)
• Updated project reprocessing status on support actions - merge and split

September 28, 2022

IMPROVEMENTS

• Removed the ability for admins to remove managers from cameras and projects

BUG FIXES

• Property address input value bug fixed