Latest News from the Kinetik team
Product update

Kinetik RCM Winter Release

R
Shared by Rob • December 11, 2025

Coming Soon

Upload Tolls File: process and save units along with charge

You can now include a "Units" column in your tolls upload file to ensure claims reflect the exact number of tolls paid during each trip. When you upload the file, both the charge amounts and unit counts update automatically on the A0170 CG claim service line. This means if you paid one toll but the default shows two, you can correct it to match your actual invoice. Your claims now reflect precisely what you paid, keeping everything audit-ready and accurate from the start.


Bulk Action to End Hold & Remove Internal Notes

You can now clear holds or resolve internal notes on multiple claims at once.

How it works:

  1. Select the claims you want
  2. Choose “End Hold” or “Resolve Internal Notes” from the Bulk Actions menu
  3. The system updates everything in one click and tells you how many claims were changed

If a claim doesn’t have a hold or note, the system simply skips it — no errors, no extra steps. This cuts down repetitive work and keeps your entire claim queue moving faster.


Add Validation for Manual "Mark as Paid" Action on $0 Payment Claims to Prevent

You can now catch payment discrepancies before they become reconciliation issues. When you manually mark a claim as paid, the system displays a confirmation prompt whenever the paid amount is less than the charged amount - including when the payment is $0. This validation stops you from accidentally creating "Partially Paid" statuses on claims that should be handled differently. Review the alert, confirm the payment is accurate, and proceed with confidence knowing every payment entry is verified before it's saved.


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