Kinetik Trip Assistant Summer Release

We’re pleased to announce new features and enhancements designed to improve your product experience.

Overview Of Updates

1. Members can now share their most up-to-date contact information with Drivers
2. Enhanced Trip Rejections: Reject a trip, an itinerary, or a schedule
3. Opt-in to Email Notifications for Attestation

Members can now share their most up-to-date contact with Drivers

Phone numbers entered by members in the Kinetik Health App are now automatically shared with drivers in their dispatch software, upon trip assignment. This ensures drivers have access to the most up-to-date contact information, enhancing overall trip coordination.

Enhanced Trip Rejections: Reject a trip, an itinerary, or a schedule

Users now have more flexible options when rejecting trips:

• Reject a Single Trip: Reject an individual trip without impacting related trips.
• Reject All Trips in an Itinerary: Reject all associated trips when the selected trip is part of an itinerary.
• Reject All Associated Itineraries: Reject all trips part of a recurring schedule.

Opt-in to Email Notifications for Attestation

Get updates on trip attestation outcomes with new email notifications. You will receive a comprehensive email summary upon completion of the attestation process. This summary will detail successful attestations, any failures, and the corresponding reasons for these failures. This is significantly beneficial when attesting trips in bulk. This feature enhances visibility, minimizes the need for manual follow-up, and enables prompt corrective action.

Not seeing the latest changes? Click here to learn how to refresh your browser and clear cached content.