Hi there,

As September ushers in the first signs of fall, the leaves aren’t the only things changing; our features are too. This month’s updates are designed to keep things running smoothly as we move into the new season.

Don’t forget to rake through our public roadmap to see what else is coming this season. 🍂🍁

Auto-Send Signed Waivers

For studios located in California, waivers will be automatically sent to the customer upon receipt of their signature. While there are no immediate plans to launch in other states, we will continue monitoring similar legislation nationwide and adjust our plans as needed.

Customize Add-On Label

Make every screen reflect your brand, not ours. With this update, clients can rename the "Add-Ons" menu to any name of their choosing. The updated name will appear throughout the checkout experience across web and mobile, as well as in Admin and Biz, to avoid any staff confusion.

Membership Payment Failure Reminder

Memberships with a failed payment will now see a prompt in your iOS or Android app to update their card and keep their membership active. If they add a valid payment method, the prompt disappears. If not, it will reappear the next time they open the app.

HQ: Location Pricing Permissions

HQs can now allow franchise studio managers to update membership and credit package pricing independently, reducing HQ requests and streamlining turnaround times.

SidePilot Integration

SidePilot is an AI-powered platform for gyms and studios that helps nurture leads, engage members, and boost revenue through real-time insights and personalized experiences.

Membership Categories

Membership Categories is designed to help brands organize memberships seamlessly, reduce repetitive contract work, and unlock clear, unified reporting.

Spooky season is here, but don’t be scared! Get excited for the treats coming your way next month! 🎃🍬👻