Introducing Site Contacts

We're excited to introduce Site Contacts, an innovative feature now available within your Site Overview. With Site Contacts, you gain access to a comprehensive list of identifiable visitors who have engaged with your store, offering a treasure trove of customer data that can drive your business's sales and marketing strategies.

The Power of Customer Data

In the realm of online selling, customer data is the lifeblood of success. Understanding customer behaviors, purchase patterns, and interactions is vital for businesses looking to optimize their strategies. Site Contacts equips your clients with this invaluable data, empowering them to gain insights into their customers' actions, purchases, loyalty, and overall satisfaction with the store or site.

Enhanced Relationships and Retention

Site Contacts serves as a powerful tool for building and nurturing relationships from the very start. Think of it as a compact Customer Relationship Management (CRM) system integrated into your Site Overview. By providing immediate visibility into customers' interactions, Site Contacts empowers your clients to take prompt action based on customer behavior.

Current and Upcoming Capabilities

At present, Site Contacts allows you to view a list of identifiable visitors who have made purchases on the site. But the capabilities are set to expand further. In the pipeline are additional features that will enable you to track visitors who have logged in, submitted forms, and engaged in other meaningful actions. These enhancements will enable your clients to cultivate enduring relationships with their customers right from the outset.

Accessing Site Contacts

To harness the potential of Site Contacts, simply navigate to your Site List page and select the Site Overview option from the site's actions menu. Upon entering the Site Overview, you'll find the Contacts tab conveniently located on the left sidebar.

The introduction of Site Contacts marks a significant step forward in leveraging customer data to enhance sales and marketing strategies. With the ability to understand and act upon customer interactions, your clients can forge lasting connections with their customer base, ultimately propelling their business to greater heights.