September, 2025 Updates!

Our team is excited to share the work completed in September! We have system updates, client feature requests, updates to ThinkWeb and our new Email Marketing module, and two new integrations.

Our team also continues working on some larger features we will announce later this year, so stay tuned!

ThinkWeb Website changes:

• Added support for improved previews for the self-service ThinkWeb website editor, which will be launching soon for all ThinkWeb users.
• Fixed an issue with the ADA pop-up that confirms the guest is aware they are booking an ADA room.
• Added support for Sojern tracking pixel.
• Custom attributes are correctly sorted and respect the custom sort order.
• Better handling of very large images to get the fallback "alt text" that is automatically generated.

New Integrations:

• TiloPay: New integration with payment processor TiloPay. This credit card processor integration is available to service our clients in Central America and the Caribbean.
• Aruvo TV: New integration! This service allows a smart TV in your guest's room to showcase a custom experience for the guest, pulling relevant information about their reservation from ThinkReservations for a customized experience. See the Marketplace for more.

Email Marketing:

• Clients will no longer receive email notifications for each undeliverable email for marketing campaigns.
• Marketing emails will be sent from a property-specific group (tenant) to ensure high-bounce rates and complaints don't impact other clients.
• Enhanced font options for better compatibility with fonts that will render across most email clients.
• Better de-duplication of email addresses in segments to ensure guests get the correct number of emails.

Core function and system improvements:

• Security: Upgraded our web access firewall system with Amazon for better support, performance, and advanced capabilities. Also, an SSL certificate authority update.
• Database: Minor version upgrade on the database for better performance.
• PCI Compliance: Tighter restrictions to exceed PCI DSS standards for ThinkReservations.
• Code enhancements: Migrated some tools and the entire "Account Settings" page to an improved code stack.
• Wait List: The waitlist form that prospective clients fill out now features reCAPTCHA, email validation, and phone number validation.
• Automated Payments: Improved the automated balance collection feature so the attribute used in the back office is no longer case-sensitive.
• QuickBooks: Small enhancement to the user interface in the system for QuickBooks Desktop. "Types" are now more verbose instead of codes.
• Various fixes, improvements, and enhancements.

Missed last month?