March, 2026 Product Updates

Our product team continues to drive improvements and updates to our range of products for you. See below for a list of some of the work completed in March:

• ThinkPayments: ThinkPayments is live for early adopters! An integrated payment solution with a more connected approach. If you are interested in upgrading to ThinkPayments, please reach out to our sales team to learn more.

• ThinkMessenger: Added new checkbox with new verbiage for phone numbers in a select set of booking engines in order to meet new requirements for A2P approval to unblock clients who want to start using ThinkMessenger.
• Payment Processing: Modified PlaceToPay integration so that when enabled, it also enables the Vault. Clients using PlaceToPay can only charge cards through PTP when the card is collected online (Booking Engine and Digital Registration), but cannot later charge that card within ThinkReservations. Now that Vault is enabled, they can access the card number entered by guests online and manually charge future payments at a physical terminal.
• Travel Insurance: You can now see when Travel Insurance is purchased during the booking process in the reservation.
• ThinkWeb: Added credit card logos to ThinkWeb booking engines (based on selection in Booking Engine Settings in PMS)
• Payment Processing: Made an API change to facilitate Authorize.net to BridgePay migration
• Various fixes, improvements, and enhancements across the platform.

Housekeeping improvements:

1. New field “Show housekeeping notes for departing reservations”.
2. Housekeeping schedule now shows DEPARTING / ARRIVING / STAY OVER instead of IN HOUSE / ARRIVING
3. The housekeeping schedule now prints better. We removed some of the padding per row, so it’s more condensed.

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