New Reservation Calendar Visibility + Stop Sell Improvements

We’ve rolled out an update designed to give you greater clarity and control over your inventory. These improvements make your Reservation Calendar easier to understand at a glance while introducing a more precise way to manage availability behind the scenes.

See Exactly What’s Happening on Your Calendar

Your Reservation Calendar is getting a meaningful upgrade designed to remove guesswork and improve day-to-day operations. Here’s what’s new:

• Clear status labels on unavailable rooms – no more wondering why a room is grayed out.
• Instant visibility for front desk staff – easily identify issues without digging into settings.
• Faster decision-making – know whether it’s a pricing issue, restriction, or room linkage at a glance.

Instead of a generic grey unavailable view, your calendar will now clearly identify the reason why, including:

• No Rates – no rate has been entered for that room and date in the selected rate type.
• Stop Sell – the room has been intentionally made unavailable for that rate type.
• Linked Room – availability is impacted by another room’s reservation or restriction.

This means fewer mistakes, faster troubleshooting, and smoother front desk operations. With all this information at a glance, you’ll spend less time investigating availability—and more time managing your business.

A Refreshed Calendar Legend

To support these updates, the Legend has also been enhanced with clearer visual cues—making it easier for both new and experienced staff to interpret availability at a glance.
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The updated legend now organizes key information into intuitive sections—including payment status, restrictions, booking status, reservation source, tasks, and reasons a room may be unavailable

—so your team can quickly understand what’s happening without second-guessing.

Update to Stop Sell: A Better Way to Control Availability

We’ve updated how Stop Sell works to give you more precise control over your inventory and to eliminate a common source of confusion.
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What’s Changing

Previously, many properties used a blank rate (“null”) to indicate that a room was not for sale. Now, these are two clearly defined and separate actions:

• No Rate – simply means a rate hasn’t been set for the room in the currently selected Rate Type.
• Stop Sell (new toggle) – explicitly prevents the rate type from being sold, without removing the price.​​​

Why This Matters

This change allows you to:

• Keep your pricing intact rather than removing the rate.
• Prevent accidental bookings.
• Clearly communicate intent to your team.
• Avoid confusion between “missing rate” and an “intentional restriction.”

What Is a Stop Sell? (Quick Refresher)

A Stop Sell allows you to temporarily prevent bookings in a specific rate type without fully closing the room. Remember: Each Rate Type can have its own pricing and availability.
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​Common use cases:

• Making inventory unavailable to OTAs on your OTA rate.
• Holding inventory for direct bookings or packages.
• Taking a room offline for maintenance.
• Managing availability during transitions, operational, or seasonal changes.

Important distinction:

• Stop Sell – blocks availability on one rate type.
• Blackout – blocks availability across all rate types.

New Best Practice

Instead of removing rates to stop bookings, use the Stop Sell toggle in the Rates & Restrictions settings. This gives you cleaner data, better reporting, and more control without losing pricing history.​

No Immediate Action Required

This update will be deployed automatically this afternoon. However, we recommend:

• Taking advantage of the improved calendar visibility for daily operations.
• Begin using the Stop Sell toggle instead of removing rates to control availability.

These updates are designed to make ThinkReservations more intuitive, more transparent, and more powerful for your team. More clarity. Less guesswork. Better control—right where you need it.

Thanks to our thousands of users who provide feedback to help with updates like these!