October, 2026 Product Updates

October's updates put more control in your hands: work in ThinkReservations in Spanish, send guest emails from your own domain without a support ticket, and manage your website's room content yourself. Plus a long list of booking engine improvements.

Work in ThinkReservations in Spanish

• Choose your language: each user can now switch ThinkReservations to Spanish or English under Account Settings. The default is your hotel's current language, so nothing changes unless you want it to.
• Support articles are also now in Spanish, and videos have Spanish subtitles.

Send Guest Emails From Your Own Domain

• Self-service setup: the new Custom Email Domain page in Settings walks you through sending confirmations and other guest emails from your own address, with step-by-step DNS instructions for GoDaddy, Cloudflare, Wix, Squarespace, and more.
• Better inbox placement: every domain is verified with the authentication Gmail, Yahoo, and Outlook look for, so your emails land in the inbox instead of spam.
• Always delivered: if your domain ever stops working, emails automatically send from ThinkReservations until it's fixed.
• Already set up? Properties with a custom From address were carried over automatically, and the page shows any optional steps to improve delivery further.

ThinkWeb

• Manage room website content yourself: room descriptions and details for your website are now edited in Rooms settings, no request to our team needed.
• Translated blog posts: blog posts, including older ones, now appear in every language your site supports.
• Translated policy pages: your Privacy Policy and Accessibility Statement now display in the guest's language.
• Multi-day events: events can now span several days and show once as a date range.
• Better social sharing: links to your pages shared on Facebook, Instagram, or by text now show a proper title, description, and image.
• Better search results in every language: search engines now know which language version of each page to show each guest.
• New header layout with your choice of left- or center-aligned logo.
• For associations: member sites can now list every property with filters by amenity, state, and town, plus a map.

Booking Engine

• Clearer calendar: the date picker now prompts “Select check-in date,” then “Select checkout date,” then shows the chosen stay.
• Easier to manage the cart: rooms already in the reservation show a clear “in your reservation” notice with a Remove room button, and the room page offers a date change instead of showing the room as unavailable.
• Smarter defaults: room pages open on the first stay that can actually be booked online, and the guest counter never allows a party larger than your biggest room, so guests no longer see everything as unavailable.
• Check out on turnover day: guests can select a checkout date that lands on the next guest's arrival.
• Honest availability: sold-out rooms no longer show a misleading “next available” date.
• Payment recovery: if a card is declined, guests can try again without starting the booking over.
• Your settings, respected: the promotion code and special rates fields are hidden when you have them turned off.
• Phone and email links now work correctly on translated pages.

Booking Engine Layouts

For properties whose booking engine uses their own website's header and footer:

• More than 100 properties' layouts were rebuilt from their current websites in October, so your booking pages match your live site.
• Working dropdown menus: navigation submenus now open on hover like they do on your website.
• Faster, cleaner pages: chat widgets, trackers, and embedded maps that slowed pages down or covered the booking form are removed, and fonts now load reliably from our servers.
• Privacy Policy link added to every layout's footer.
• Layouts now show your real published phone number instead of a call-tracking number.

Integrations & the ThinkReservations API

• Two new Marketplace integrations: Ramsi and DIAMO are now available for all accounts.
• Rate updates confirm success: rate changes sent through the API now return a status, so partners can confirm the update took effect.
• The Rooms endpoint now includes "room group" information.
• The Belize Tourism Board report now matches the Board's current specifications.

Billing and Security

• Update your payment card online: the card that pays your ThinkReservations subscription can now be updated from a secure emailed link, no login required.
• Applied critical security patches to the website platform and cleared all high-severity findings in our dependencies.

Join us Live!

Want a live walkthrough of these and other updates? Join our fall ThinkReservations Live Update on Tuesday, November 10 at 2pm ET / 11am PT!

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September 2026 Updates