Promote upsells for reservations made over the phone

When taking a reservation over the phone, the “New Reservation” workflow now shows upsell options after you select a room. Just like in your booking engine, these upsell options will be filtered based on the guest's stay details. This helps your staff bring in more revenue and ensures that your staff is only suggesting upsells that are relevant to the guest's needs and what the property can deliver.

To use the “New Reservation” workflow, go to the reservation calendar and without selecting any dates on the calendar, click the “New” button at the top right.

Originally announced August 18th, 2023.