Latest News from ThinkReservations
Feature update
Improvement

Improvements for automated survey replies in ThinkMessenger

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We now limit the automated follow-up reply for surveys to 7 days. If the guest doesn’t reply to the survey within 7 days, no automated reply will be sent to the next message the guest sends. This helps prevents situations from occurring where an automated reply could be generated based on communication that is happening in the future about a new reservation.

Originally announced August 18th, 2023.