Product Update: New, Improved Mover Interface!

Hi there,

🎉 We switched on all moving companies to a new mover interface that should make their experience smoother and easier.

👇 More details are below, along with a preview of additional mover functionality that is on the way in the coming weeks.

📬 Making movers’ jobs easier is a core priority for us in 2024. Have feedback/ ideas? Email us at support@chariotmove.com.

Ian (on behalf of the Chariot Team)

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💡 Why we built this:

Movers are often switching between tasks. For example, when finalizing the bill, they might want to check the details of the customer’s estimate.

The previous mover interface was not optimized for this switching, causing extra clicks and occasional confusion.

🔍 How the new interface works:

The new interface is more like an “app”, with tabs that movers can switch between on the fly. It also includes a payments screen that can be accessed at any time to see the current balance and initiate a payment.

🔮 Where this is going

Based on your feedback, we plan to release several crew updates in the weeks ahead:

• Updated schedule interface, with clearer notes, easier-to-read job previews, and clearer arrival times
• Single page BoLs that save automatically, to prevent unsaved changes and create a smoother experience.
• Dynamic hourly charges tied to work times, meaning hourly charges are generated automatically based on crew size / hours.
• Time clocking, allowing movers to mark each phase of the move, to automate tracking billable and non-billable time.

If you are interested in being an early beta user for these features, please let us know!