Latest News from the Chariot Team
Product update

Product Update: Lead/Non-Lead Crew Permissions

Ian avatar
Shared by Ian • May 28, 2024

Hi there,


We just pushed a first version of one of our most-requested product changes: you can now set lead vs. non-lead (helper) crew roles, and restrict non-leads' ability to access sensitive information/ functionality.

💡How it works / how to get started

  • Go to "Resources" --> "Movers"
  • Click "edit" at the end of the row for a mover
  • Under "Role", switch the mover from "Crew Lead" to "Crew Helper"
  • Save


If a mover is a "Crew Helper", they'll just be able to see basic job information (including inventory) and take move-day photos. They won't have access to:

  • Customer phone number and email
  • Estimate / pricing details
  • The Bill of Lading
  • Payments screen (total balance due + ability to take / log payments)
  • Ability to text customer "on the way" + "arrived" messages

🔮What's next

Soon, admin-level office users (owners, etc) will be able to set their own custom settings/ permissions for each mover user...and office users as well. Expect more control and customizability over time.

❓Questions? Reply to this message or email support@chariotmove.com


All the best,
Ian (on behalf of the Chariot team)