Hi there,

We’ve rolled out Time-stamped Notes (“Notes Log”) which allows office users to log job updates (call history, sales updates, etc.) in one place for easy reference.

Also new 🔽

• Timeline Activity Billing Indication – When your crew uses Time-Tracking, they now see which activities count towards the hourly rate.
• Sales Owner in Job Result Charges report – You can now associate specific charges with sales owners, for example for calculating commissions.
• Time Worked by All Movers – Pull a report showing you time worked across ALL of your movers, making payroll-related exporting simpler. This will allow you to pull a report for a time period (e.g., 2 weeks) and export all mover hours-worked and tip data to your payroll system / provider.
• Fixed Google Maps bug that sometimes caused travel time to appear as “00:00”

Notes Log

❓ Why we built this

To date, Chariot notes fields have been static, meaning users can’t view when a note was created. Additionally, because all notes were stored in a single field, important updates were at risk of being overwritten.

💡 How it works

1. On the Job > Intake page, toggle between Description and Notes Log in the top right corner
2. Switch to Notes Log to access the new Timestamped Notes experience
3. Each time a note is added, the exact time and user is added
4. Look for the blue badge to know if (and how many) timestamped notes are available

Visual Indicator of Billable Activities for Time Tracking

❓ Why we built this

We understand that managing time-tracking and the Bill of Lading, on top of other move day responsibilities, can be challenging for crewmembers. This update helps simplify that process by visually indicating which timeline activities contribute to the billable hourly rate.

💡 How it works

Crew members will now see an icon next to each activity, showing whether it’s billable or not.