Latest News from the ClearEvent team
Product update

Product Update: Payments: Fix for Test Mode Stripe Customers

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Shared by Support • September 16, 2025

We’ve fixed an issue where some attendees could not register if they had previously submitted a test registration with an online test payment when the event's Payment Gateway was set to "Test Mode". This issue resulted in errors like "No such customer: a similar object exists in test mode" which prevented a successful registration.