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[App] Send Personal Messages to Multiple People at Once

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Shared by Product • August 01, 2025

Overview You can now create individual 1:1 conversations with multiple people all at once! The new Bulk Messages feature lets you write one message and send it to as many people as you need, creating separate personal conversations with each recipient.

Easy administrator setup Administrators can control who has access to bulk messaging by going to Conversations Settings in the Dashboard, clicking the Role tab, and enabling "Can Create Bulk Messages" for specific roles. This gives you complete control over which team members can use this feature based on their responsibilities.

Simple bulk messaging process Once enabled, you'll see a new "Bulk Messages" option in your Conversations area that lets you:

  • Write once, send to many: Create your message one time and select multiple recipients
  • Individual conversations: Each person receives their own separate 1:1 conversation thread
  • Smart conversation management: If you already have an open conversation with someone, your new message continues in that existing thread instead of creating a duplicate

Great for common scenarios This feature is especially helpful for situations like:

  • Individual check-ins with multiple students or staff members
  • Personal reminders that need to go to several people
  • Follow-up messages after meetings or events
  • One-on-one communications that require the same information

Maintains conversation privacy Even though you're sending to multiple people at once, each recipient only sees their own conversation with you. This keeps communications private and personal while saving you time on message creation.