Overview Your Mass Communications delivery report exports now include the actual message content you sent - not just delivery information!

Complete communication records Previously, when you exported delivery reports, you could see who received your messages and delivery status, but not the actual message subject and body. This made it difficult when you needed to provide complete records for public information requests or review what was communicated during a specific time period.

What's included now

• Message subject and body: The actual content you sent is now part of your export
• All channels covered: Includes message content relevant to each Mass Communications channel
• Single and bulk exports: Works whether you're exporting one delivery report or multiple at once

Perfect for records requests This update is especially helpful when you need to:

• Fulfill public information requests for messages sent during specific time periods
• Maintain comprehensive archives of district communications
• Review communication history for audits or internal purposes

How to use it Export delivery reports the same way you always have - from individual messages or using bulk export. The message content is now automatically included in your export file alongside the delivery information.

This gives you complete documentation of your mass communications, ensuring you have both the delivery data and the actual message content whenever you need historical records.

Overview We've made it easier to build staff page blocks by adding new filtering tools to the Manage Staff List window.

Simpler staff selection Before, schools often had to search for staff one by one or already know a position title to narrow the list. With this update, you can now quickly filter staff members before selecting who to include.

What's new

• User Type filter: Filter staff by their user type
• Position filter: Filter staff by their position

How it works

• Leave all filters unselected to show all users
• Select "(No User Type)" or "(No Position)" to filter to users without a User Type or Position
• If both filters and search are used together, filtering is applied first, then search

This update makes it much easier for schools to add groups of staff to a page block without having to select each person individually.

Overview If you have children in multiple schools or work across different schools in your district, you can now see all your conversations in one unified list! No more switching between schools to find different conversation threads.

One conversation list for the whole district Previously, when you opened the Conversations page, you only saw conversations from your currently selected school. If you had conversations with teachers from other schools in your district, you had to switch schools to see them. Now all your conversations from every school in the district appear together in one easy-to-browse list.

Never miss a message On the mobile app, you'll receive notifications for conversations from any school you're involved in, and clicking the notification takes you directly to that conversation - even if you're currently viewing a different school.

Perfect for parents with multiple children This is especially helpful if you have children attending different schools in the district. You can now:

• See all teacher conversations in one place regardless of which school each child attends
• Stay on top of communications from elementary, middle, and high schools simultaneously
• Respond quickly without hunting for conversations across different schools
• Keep track easily when managing multiple children's school communications

Great for district staff too Staff members who work across multiple schools can now manage all their conversations in one unified view, making it much easier to stay organized and responsive.

Adding participants still works as expected When starting a new conversation or adding people to an existing one, you'll still see people and target lists from your current school by default. But if you need to add someone from a different school you have access to, there's now a checkbox that lets you search across all your schools.

Cross-school conversations work seamlessly If a conversation includes people from different schools (like a district-level discussion), everyone can participate normally and see the full conversation thread.

This enhancement makes managing conversations much simpler for families and staff involved with multiple schools, ensuring you never miss important communications just because they came from a different school in your district.

Overview You can now select individual people directly when sending mass communications! No need to create a target list first - just search for and add specific recipients alongside your target list selections.

Perfect for quick, ad-hoc messages Sometimes you need to send an email, text, or voice call to just a few specific people and don't want to go through the process of creating a target list. Now you can search for and select individual recipients right when you're composing your message.

How it works When creating Email, Text, or Voice mass communications, you'll see a people search option where you can:

• Search by name to find specific individuals
• Add multiple people one by one to your recipient list
• Combine with target lists by selecting both target lists and individual people
• Search across your district to find people from any school you have access to

Great for common situations

• Small group notifications that don't need a target list
• Follow-up messages to specific individuals after a broader communication
• Testing communications by sending to yourself or a colleague first
• One-off announcements to particular staff members or parents
• Adding individuals to target list selections for complete coverage

No target list required While target lists remain the best option for regular, repeated communications, you now have the flexibility to quickly message specific individuals without the setup overhead.

This makes mass communications more flexible for those times when you need to reach just a few specific people quickly without creating permanent target lists.

Overview Forgot your password? You can now get back into your OSP Store account with a simple magic link sent to your email - no password reset required!

One-click account access Instead of going through traditional password reset flows, you can now request a magic link that logs you in automatically. Just enter your email address, check your inbox, and click the link to access your account instantly.

How magic links work

1. Request a magic link by entering your email address on the login page
2. Check your email for the magic link message
3. Click the link which shows you which account you're logging into
4. Click "Continue" or "Login" to access your account immediately

Secure and simple Magic links are one-time use only, so they expire after you click them for security. You get instant access without remembering passwords or creating new ones.

Multiple accounts? If you have more than one OSP Store account using the same email address, the system will help you choose which account you want to access.

Perfect for common situations

• Forgot your password and want quick access
• Locked out of your account and need to get in fast
• Don't remember your username but know your email address
• Prefer not to manage passwords for occasional-use accounts

Still secure While magic links are simpler than passwords, they're just as secure - they work only once and expire quickly, so even if someone else sees your email, the link won't work a second time.

This makes accessing your OSP Store account much easier, especially for parents and guardians who only log in occasionally to make payments or check account information.

Overview You can now use templates, save drafts, and manage templates directly in the mobile app for Mass Communications, making it much easier to create and send messages while you're on the go.

A more complete mobile Mass Communications workflow The mobile app now supports both templates and drafts for Mass Communications, so you can start messages, save them for later, and send them when you're ready - all from your phone.

Templates are now manageable in the app In addition to using existing templates, you can now also create and edit templates directly in the mobile app. This gives you more flexibility to keep messaging up to date without needing to switch back to the Dashboard.

Save your work and come back later If you get interrupted while composing a message, you can save it as a draft and return to it later. This helps prevent lost work and makes mobile communication much more practical during busy school days.

Great for common school communication scenarios

• Sending urgent communications while away from your desk
• Reusing approved messaging for recurring outreach
• Creating or updating templates on the go
• Starting a message on mobile and finishing it later
• Handling time-sensitive school communications from anywhere

Important note about availability This enhanced templated workflow is available for customers using both the app and Mass Communications. Customers using the app without Mass Communications will continue using the simpler create-news flow already in place.

This update gives Mass Communications users a more flexible mobile experience, with the ability to create, save, manage, and send communications directly from the app.

Overview You can now filter unassociated guardians by identity type in the Manage People page! This gives you the same filtering capability you already have in other tabs.

Consistent filtering across all tabs Previously, the Unassociated Guardians tab was the only one without an identity filter. Now you can filter unassociated guardians by identity type just like you can with people in other tabs.

How to use it In the Manage People page, switch to the Unassociated Guardians tab and you'll see the Identity filter as the first dropdown option. Select specific identity types to narrow down your list of unassociated guardians.

Perfect for organizing guardian data This is especially helpful when:

• Sorting through large lists of unassociated guardians
• Finding specific identity types that need association with students
• Managing guardian records by their designated identity role
• Cleaning up data by filtering specific guardian categories

This brings consistency to your Manage People workflow, ensuring all tabs have the same powerful filtering capabilities.

Overview You can now configure any page to automatically redirect visitors to a different URL, making it easier to manage page updates and content transitions.

Perfect for common workflows This feature is ideal when you need to make significant changes to a page. Create your updated page, then set the old page to redirect to the new one. It's also great for retiring temporary pages by redirecting visitors to related content instead of leaving dead ends.

Easy setup in page options In your page options, you'll find a new "Redirect this page" checkbox. Enable it and enter the destination URL. The system validates your URL to prevent errors, and if you enter a full URL on your own site, it automatically converts it to a relative URL for you.

Works seamlessly for visitors When someone visits a page configured with a redirect, they're automatically taken to the destination URL. This works whether they use the standard page link or a friendly URL you've configured.

Easy to identify redirected pages In your section view, any page with a redirect configured displays a "Redirect To" indicator showing the destination URL, so you can easily see which pages are redirecting at a glance.

Overview Auto Notices can now filter which rows from your CSV file get processed based on column values! No need to manually create separate files - just upload your complete data and set up filtering rules to target exactly who you need.

Skip the manual data processing Previously, if you wanted to send Auto Notices to only certain people in your CSV (like those with a specific lunch status or enrollment code), you had to create a separate filtered file. Now you can upload your complete data file and let Auto Notices filter it automatically based on your criteria.

Powerful filtering options When creating or editing an Auto Notice with a CSV data source, you can now:

• Include or exclude rows based on column values
• Filter on any column in your CSV file
• Use multiple conditions that work together (must match Any or All conditions)
• Apply various matching rules like "is one of," "contains," "starts with," "is empty," and more

How to set up filtering

1. Enable "Conditionally include or exclude rows from this data source"
2. Choose whether to Include or Exclude matching rows
3. Select if rows must match Any or All of your conditions
4. Pick the column to filter on
5. Choose your matching condition (is one of, contains, etc.)
6. Enter the values to match against
7. Add more conditions as needed

Real-world example If you have a "Lunch Status" column with values like E, F, P, R, and you only want to send to people with "P" status:

• Set to "Include only"
• Select "Lunch Status" column
• Choose "Is one of"
• Enter "P"

Perfect for common scenarios

• Lunch programs: Target only specific lunch status categories
• Enrollment types: Send to full-time vs part-time students
• Grade levels: Filter by grade codes in your data
• Status flags: Include/exclude based on active, inactive, or other status indicators
• Custom fields: Filter on any data column your system exports

No more duplicate files Instead of maintaining multiple filtered CSV files for different recipient groups, just upload your master file once and create different Auto Notices with different filtering rules.

This saves significant time on data preparation while giving you precise control over who receives each Auto Notice based on the actual data in your files.

Overview You can now filter classroom-connected target lists by specific family identity types! This lets you exclude emergency contacts or other family members who shouldn't receive regular classroom communications.

Precise family member targeting Many schools designate certain family members (like Guardians) as emergency contacts only, not for regular classroom communication. Now when you create classroom-connected target lists, you can specify exactly which types of family members to include - like only Parents and Relatives, but not Guardians.

Updated family terminology We've updated the relationship mode options for consistency:

• "Include Family" (previously "Include Parents") - includes teachers, students, and their related family members
• "Only Family" (previously "Only Parents") - includes only the related family members of students

How it works When you select "Include Family" or "Only Family" as your relationship mode for classroom-connected target lists, you'll now see a new "Include Family Types" filter where you can select specific identity types like:

• Parent
• Guardian
• Relative
• Aide
• And other family identity types in your system

Flexible filtering options

• Leave empty: Includes all family types (this is the default and matches how it worked before)
• Select specific types: Choose one or more identity types to include only those family members

Perfect for common scenarios

• Exclude emergency contacts: Don't include Guardians designated for emergencies only
• Target primary contacts: Include only Parents for regular classroom updates
• Include extended family: Add Relatives for certain classroom communications
• Customize per classroom: Different classrooms can have different family type settings

Existing classrooms unchanged All your existing classroom-connected target lists will continue working exactly as before - they default to including all family types unless you choose to add filtering.

This gives you precise control over classroom communications, ensuring messages reach the right family members while respecting emergency contact designations and communication preferences.