Overview Forgot your password? You can now get back into your OSP Store account with a simple magic link sent to your email - no password reset required!

One-click account access Instead of going through traditional password reset flows, you can now request a magic link that logs you in automatically. Just enter your email address, check your inbox, and click the link to access your account instantly.

How magic links work

1. Request a magic link by entering your email address on the login page
2. Check your email for the magic link message
3. Click the link which shows you which account you're logging into
4. Click "Continue" or "Login" to access your account immediately

Secure and simple Magic links are one-time use only, so they expire after you click them for security. You get instant access without remembering passwords or creating new ones.

Multiple accounts? If you have more than one OSP Store account using the same email address, the system will help you choose which account you want to access.

Perfect for common situations

• Forgot your password and want quick access
• Locked out of your account and need to get in fast
• Don't remember your username but know your email address
• Prefer not to manage passwords for occasional-use accounts

Still secure While magic links are simpler than passwords, they're just as secure - they work only once and expire quickly, so even if someone else sees your email, the link won't work a second time.

This makes accessing your OSP Store account much easier, especially for parents and guardians who only log in occasionally to make payments or check account information.

Overview You can now use templates, save drafts, and manage templates directly in the mobile app for Mass Communications, making it much easier to create and send messages while you're on the go.

A more complete mobile Mass Communications workflow The mobile app now supports both templates and drafts for Mass Communications, so you can start messages, save them for later, and send them when you're ready - all from your phone.

Templates are now manageable in the app In addition to using existing templates, you can now also create and edit templates directly in the mobile app. This gives you more flexibility to keep messaging up to date without needing to switch back to the Dashboard.

Save your work and come back later If you get interrupted while composing a message, you can save it as a draft and return to it later. This helps prevent lost work and makes mobile communication much more practical during busy school days.

Great for common school communication scenarios

• Sending urgent communications while away from your desk
• Reusing approved messaging for recurring outreach
• Creating or updating templates on the go
• Starting a message on mobile and finishing it later
• Handling time-sensitive school communications from anywhere

Important note about availability This enhanced templated workflow is available for customers using both the app and Mass Communications. Customers using the app without Mass Communications will continue using the simpler create-news flow already in place.

This update gives Mass Communications users a more flexible mobile experience, with the ability to create, save, manage, and send communications directly from the app.

Overview You can now filter unassociated guardians by identity type in the Manage People page! This gives you the same filtering capability you already have in other tabs.

Consistent filtering across all tabs Previously, the Unassociated Guardians tab was the only one without an identity filter. Now you can filter unassociated guardians by identity type just like you can with people in other tabs.

How to use it In the Manage People page, switch to the Unassociated Guardians tab and you'll see the Identity filter as the first dropdown option. Select specific identity types to narrow down your list of unassociated guardians.

Perfect for organizing guardian data This is especially helpful when:

• Sorting through large lists of unassociated guardians
• Finding specific identity types that need association with students
• Managing guardian records by their designated identity role
• Cleaning up data by filtering specific guardian categories

This brings consistency to your Manage People workflow, ensuring all tabs have the same powerful filtering capabilities.

Overview You can now configure any page to automatically redirect visitors to a different URL, making it easier to manage page updates and content transitions.

Perfect for common workflows This feature is ideal when you need to make significant changes to a page. Create your updated page, then set the old page to redirect to the new one. It's also great for retiring temporary pages by redirecting visitors to related content instead of leaving dead ends.

Easy setup in page options In your page options, you'll find a new "Redirect this page" checkbox. Enable it and enter the destination URL. The system validates your URL to prevent errors, and if you enter a full URL on your own site, it automatically converts it to a relative URL for you.

Works seamlessly for visitors When someone visits a page configured with a redirect, they're automatically taken to the destination URL. This works whether they use the standard page link or a friendly URL you've configured.

Easy to identify redirected pages In your section view, any page with a redirect configured displays a "Redirect To" indicator showing the destination URL, so you can easily see which pages are redirecting at a glance.

Overview Auto Notices can now filter which rows from your CSV file get processed based on column values! No need to manually create separate files - just upload your complete data and set up filtering rules to target exactly who you need.

Skip the manual data processing Previously, if you wanted to send Auto Notices to only certain people in your CSV (like those with a specific lunch status or enrollment code), you had to create a separate filtered file. Now you can upload your complete data file and let Auto Notices filter it automatically based on your criteria.

Powerful filtering options When creating or editing an Auto Notice with a CSV data source, you can now:

• Include or exclude rows based on column values
• Filter on any column in your CSV file
• Use multiple conditions that work together (must match Any or All conditions)
• Apply various matching rules like "is one of," "contains," "starts with," "is empty," and more

How to set up filtering

1. Enable "Conditionally include or exclude rows from this data source"
2. Choose whether to Include or Exclude matching rows
3. Select if rows must match Any or All of your conditions
4. Pick the column to filter on
5. Choose your matching condition (is one of, contains, etc.)
6. Enter the values to match against
7. Add more conditions as needed

Real-world example If you have a "Lunch Status" column with values like E, F, P, R, and you only want to send to people with "P" status:

• Set to "Include only"
• Select "Lunch Status" column
• Choose "Is one of"
• Enter "P"

Perfect for common scenarios

• Lunch programs: Target only specific lunch status categories
• Enrollment types: Send to full-time vs part-time students
• Grade levels: Filter by grade codes in your data
• Status flags: Include/exclude based on active, inactive, or other status indicators
• Custom fields: Filter on any data column your system exports

No more duplicate files Instead of maintaining multiple filtered CSV files for different recipient groups, just upload your master file once and create different Auto Notices with different filtering rules.

This saves significant time on data preparation while giving you precise control over who receives each Auto Notice based on the actual data in your files.

Overview You can now filter classroom-connected target lists by specific family identity types! This lets you exclude emergency contacts or other family members who shouldn't receive regular classroom communications.

Precise family member targeting Many schools designate certain family members (like Guardians) as emergency contacts only, not for regular classroom communication. Now when you create classroom-connected target lists, you can specify exactly which types of family members to include - like only Parents and Relatives, but not Guardians.

Updated family terminology We've updated the relationship mode options for consistency:

• "Include Family" (previously "Include Parents") - includes teachers, students, and their related family members
• "Only Family" (previously "Only Parents") - includes only the related family members of students

How it works When you select "Include Family" or "Only Family" as your relationship mode for classroom-connected target lists, you'll now see a new "Include Family Types" filter where you can select specific identity types like:

• Parent
• Guardian
• Relative
• Aide
• And other family identity types in your system

Flexible filtering options

• Leave empty: Includes all family types (this is the default and matches how it worked before)
• Select specific types: Choose one or more identity types to include only those family members

Perfect for common scenarios

• Exclude emergency contacts: Don't include Guardians designated for emergencies only
• Target primary contacts: Include only Parents for regular classroom updates
• Include extended family: Add Relatives for certain classroom communications
• Customize per classroom: Different classrooms can have different family type settings

Existing classrooms unchanged All your existing classroom-connected target lists will continue working exactly as before - they default to including all family types unless you choose to add filtering.

This gives you precise control over classroom communications, ensuring messages reach the right family members while respecting emergency contact designations and communication preferences.

Overview You can now edit multiple user accounts at once! Instead of updating accounts one by one, select a group of people and update their account information in bulk using the same easy interface you use for creating accounts.

Perfect for common account management tasks Whether you need to update usernames for a whole grade level, change email formats for staff members, or adjust account settings for an entire department, you can now handle it all in one efficient action.

Simple unified process From your Manage People page:

1. Filter and select the people whose accounts you want to update
2. Choose "Create / Edit Accounts" from the bulk actions menu
3. Review and update account information for the selected group
4. Save changes to update all accounts at once

Works with mixed selections You can select people who already have accounts and people who don't in the same batch. The system automatically:

• Pre-fills existing account information for people with accounts so you can update what needs changing
• Creates new accounts for people without accounts using the information you provide

Smart and safe For existing accounts, all current information appears pre-filled so you can see what's already there before making changes. You can update just the fields that need changing while leaving others as-is.

Great for common scenarios

• Account setting adjustments for departments or grade levels
• Mixed account creation and updates for new hires joining existing teams

This feature dramatically reduces the time spent on routine account management tasks while maintaining accuracy and control over account information.

Overview Setting up and troubleshooting Auto Notices just got much easier! You now get detailed error messages when something goes wrong and can access the exact files used for each auto notice send.

Clear error messages when issues arise Previously, when an Auto Notice failed to send, it was difficult to understand why. Now you'll see specific error messages that tell you exactly what went wrong, such as:

• Missing files: Clear notification if the expected file wasn't found in the configured location
• File format issues: Specific details about column mismatches or formatting problems
• Data problems: Information about which rows have issues and what needs to be fixed

Access your Auto Notice reports Each Auto Notice now has a "Reports" option in its action menu (three dots). Click it to see:

• Send status: Whether the notice was sent successfully or failed
• Error details: Specific information about what went wrong
• Original files: Download the exact CSV and configuration files that were used

Perfect for troubleshooting This is especially helpful when:

• Setting up new Auto Notices and testing your configuration
• Diagnosing delivery failures to understand what needs adjustment
• Verifying data formats match your Auto Notice setup

See exactly what went wrong Failed auto notices now show clear, specific error messages in the Reports page. For example, if your CSV file has the wrong number of columns, you'll see exactly what columns were found and what was expected.

This gives you the information you need to fix Auto Notice issues quickly without having to contact support for basic troubleshooting, while still providing complete documentation of what was sent for your records.

Overview School administrators can now manage conversation participants directly from the Site Conversations viewer, making it easier to resolve issues and maintain proper access to conversations.

Helpful for common situations Sometimes you need to add someone to an ongoing conversation or remove a participant who shouldn't have access. Previously this required workarounds, but now you can manage participants directly.

How to use it When viewing a conversation in Site Conversations, look for the Participants section. You'll now see options to add new participants or remove existing ones from the conversation.

Great for resolving issues This is especially useful when you need to restore a user to conversations after account changes, add a staff member to an existing parent-teacher conversation, or remove someone who was added by mistake.

Overview Your Pay Dashboard now includes quick action buttons for faster access to the features you use most often.

Get to common tasks faster We've added convenient navigation shortcuts right on your Pay Dashboard so you can jump directly to frequently used areas without extra clicks.

Available quick actions

• Products: Go directly to your Products list, plus a handy "+ Add Product" shortcut to create new items quickly
• In-Person Sales: Quick access to receipt entry for in-person transactions
• View Store: Open your store in a new tab to see exactly what families see

These shortcuts help you manage your payment operations more efficiently by putting your most-used tools just one click away.