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[App] Know When Your Messages Have Been Read

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Shared by Product • August 22, 2025

Overview You can now see when people have read your messages in conversations! This feature helps you track whether your important communications are being seen, with smart privacy controls based on user roles.

Perfect for tracking important communications When you send messages about school events, updates, or time-sensitive information, you can now see whether recipients have actually read them. This is especially helpful for administrators and staff who need to ensure critical information reaches its intended audience.

Smart role-based privacy Your school administrators can control who sees read receipts through the Conversations Settings. By default, administrators, staff, and teachers can see read receipts, while the feature can be configured differently for other roles like parents or students based on your school's communication policies.

How read receipts work Just like popular messaging apps, you'll see:

  • One check mark when your message is successfully sent
  • Two check marks when at least one person has read your message
  • Message details showing exactly who has read your message and when

Easy to access read information

  • In the Dashboard: Click on any message you've sent to see detailed read receipt information
  • In the mobile app: Long-press on messages you've sent to view who has read them
  • Read counts: See how many people out of the total conversation participants have read each message

Better message organization Messages now show clearer timestamps and the check mark indicators stay visible, so you can easily track the status of all your communications at a glance.

This feature gives you the confidence that your important messages are being seen while respecting privacy boundaries set by your school's communication policies.