[Mass Comms] Export Your Mass Communications Delivery Reports

Overview You can now export delivery reports for your mass communications and auto notice messages! This gives you downloadable records of message delivery across all channels.

Complete delivery documentation You can now export detailed delivery reports that include all recipient information for email, text, voice, and social media channels.

Individual message options From the View Messages page, you can export reports for single messages using the action menu (three dots) next to each message. You can also use the “Export Report” button from the delivery report page.

Bulk export for efficiency Need reports for multiple messages? From your Messages page, you can:

• Select multiple messages using checkboxes
• Choose "Export Report" from the bulk actions
• Download a zip file containing all the individual delivery reports packaged together

Perfect for record keeping These exports are especially useful for:

• Compliance documentation showing who received important communications
• Administrative reporting on communication reach and effectiveness
• Incident documentation with complete delivery records
• Performance tracking across different communication channels

This feature ensures you have complete documentation of your mass communication efforts while making it easy to access and share delivery information when needed.