[Mass Comms] Export Complete Message Records with Delivery Reports

Overview Your Mass Communications delivery report exports now include the actual message content you sent - not just delivery information!

Complete communication records Previously, when you exported delivery reports, you could see who received your messages and delivery status, but not the actual message subject and body. This made it difficult when you needed to provide complete records for public information requests or review what was communicated during a specific time period.

What's included now

• Message subject and body: The actual content you sent is now part of your export
• All channels covered: Includes message content relevant to each Mass Communications channel
• Single and bulk exports: Works whether you're exporting one delivery report or multiple at once

Perfect for records requests This update is especially helpful when you need to:

• Fulfill public information requests for messages sent during specific time periods
• Maintain comprehensive archives of district communications
• Review communication history for audits or internal purposes

How to use it Export delivery reports the same way you always have - from individual messages or using bulk export. The message content is now automatically included in your export file alongside the delivery information.

This gives you complete documentation of your mass communications, ensuring you have both the delivery data and the actual message content whenever you need historical records.