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[App] Control Which Conversation Lists Your Staff Can See

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Shared by Product • April 23, 2026

Overview You now have more control over which conversation recipient lists your staff can access! A new "Can Use Role Based Lists" setting lets you decide whether users see auto-generated role lists like "Administrators" or "Parents/Guardians" when starting conversations.

Better control over conversation lists Many schools told us they wanted more control over who their teachers could message through conversations. Previously, even if you restricted access through target lists, teachers could still see role-based lists (like "All Teachers" or "All Parents") which sometimes created concerns about unintended school-wide messaging.

New conversation setting In your Conversation Settings, you'll now see a "Can Use Role Based Lists" option under Target Visibility for each role. This controls whether that role can see and use auto-generated role-based lists when starting conversations.

How it works

  • When enabled: Users can see and select from role-based lists (like "Administrators," "Teachers," "Parents/Guardians") when starting conversations
  • When disabled: These auto-generated role lists don't appear - users rely only on target lists and individual person selection
  • Flexible by role: Control this separately for different roles based on your school's communication policies

Important: Default is off This setting starts disabled for all roles at your school. If you want certain roles to have access to role-based conversation lists, you'll need to enable this setting for those specific roles in your Conversation Settings.