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[Mass Comms] Automatically Include Key Staff on All Mass Communications

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Shared by Product • April 24, 2026

Overview You can now configure specific users to always be included in your mass communications! This ensures principals, superintendents, and other key staff automatically receive copies of all outgoing messages without having to be manually added every time.

Stay informed of all communications Many school administrators want to know immediately when mass communications go out to parents, students, or staff. Previously, you had to remember to manually add administrators to each message, which was easy to forget and created extra work for every communication.

Automatic inclusion for key staff With this new setting, you can designate specific users who should always be included in mass communications. Once configured, these users are automatically added as recipients whenever anyone sends a mass communication - no manual selection needed.

How to set it up

  1. Navigate to Mass Communications Settings
  2. Scroll to the "Always Include Recipients" section at the bottom
  3. Search for and add users who should always receive messages
  4. Select which channels each person should be included in (Email, Text, Voice)
  5. Save your settings

Perfect for oversight and compliance This feature is especially helpful for:

  • Principals and superintendents who want immediate awareness of all outgoing communications
  • Communications directors monitoring district messaging for consistency
  • Compliance officers maintaining records of all parent/community communications
  • Leadership teams staying informed of school-wide announcements

Works across your district Districts can configure recipients at the district level, and schools can either inherit those settings or configure their own additional recipients based on school-specific needs.

This ensures your key administrators stay informed of all mass communications without creating extra work for your staff or risking that important people get left off messages.