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[App] Take Control of Your SIS Sync Settings

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Shared by Product • July 25, 2025

OverviewYou can now configure and manage many of your SIS sync settings directly from your dashboard! No more waiting for support tickets or back-and-forth emails to adjust common sync configurations.

Perfect for ongoing SIS management Every district has unique needs when it comes to syncing student information systems. Previously, most configuration changes required reaching out to our support team. Now you have direct access to the most commonly needed settings, so you can make adjustments on your own schedule.

New Sync Configuration page You'll find a dedicated "Sync Configuration" section under People in your dashboard. This page automatically shows the tabs relevant to your district's setup:

  • FTP tab: Appears if your district uses FTP-based sync
  • Schema Mapping tab: Custom field mapping for FTP-based sync
  • API tab: Shows up for districts with API sync configurations

Manual sync controls when you need them Sometimes you need to sync data right away instead of waiting for the scheduled sync:

  • FTP users: Upload new files directly through the interface or retry your most recent sync
  • API users: Trigger an immediate sync with the click of a button
  • Flexible timing: Perfect for when you've made important changes that need to be reflected immediately

Faster setup and ongoing management This self-service approach means you can:

  • Make routine adjustments without waiting for support responses
  • Test sync configurations and see results immediately
  • Troubleshoot sync issues using real-time status information
  • Manage syncs on your timeline rather than coordinating with support schedules