All the latest updates and improvements from the Factory team
Improvement
New feature
What’s New in Factory: May Releases
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Hi there! 👋
May's release is all about helping your team move faster, cut manual work, and keep jobs on track. Here's what's new:
🚀 New features and enhancements
- US measurement units on Purchase Orders: Square Feet and Lineal Feet are now supported across POs, so US customers can configure products and transact in their native units. No more workarounds or conversion errors.
- HEIC image support in Collaborate: Attach photos straight from iPhone without converting them first. One less step between the shop floor and the team.
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Optional blank Required Date on new orders: Factory no longer auto-fills required date on new orders. This gives teams greater flexibility when creating orders that don’t yet have confirmed timelines. Enable this via
Settings>SalesorPurchasing. - Improved Timesheet Permissions: Productivity, Workflow Only, Deliveries Only, and Time Tracking Only users can no longer view other team members' submitted time entries. Cleaner permissions, better privacy.
🔧 Fixes and refinements
- Fixed an infinite loop when editing sales order line item fields (price, quantity, markup, discount).
- Fixed Product Kits saved to the Catalogue from a Sales Order not carrying through Cost and Charge for labour items.
📱 Mobile improvements
- Sales Order notes now sync to mobile: Notes added in Factory web now display on the mobile app, so the field has the full picture.
- Collapsible Product Kits: Tap to expand (-) or collapse (+) kits when reviewing orders on mobile. Less scrolling, faster reviews.
Note: Ensure the latest version of the Factory mobile app is installed on Android and iOS to access these improvements.
💬 We’d love your feedback
Jump in and explore the updates! As always, we’d love to hear your ideas, just open Messenger💬widget in Factory and hit Share it with us.

Thanks for being part of Factory. Here’s to building better tools and boosting your profitability!
Cheers,
Team Factory ✨