Hey, Factory pro there👋

Here’s your quick weekly update from Factory—packed with improvements to help your workflow run like clockwork.

🚀 Updates

🧾Partial Invoicing Logic Refined

We've updated how partial invoices are calculated when a discount is applied. Now, if an order has a discount, the options to Invoice specific line items will be disabled—to ensure totals stay accurate and consistent.

🔧 Tweaks

✅ Email Logo Display

Oversized company logos now display at the correct size in emails—clean, clear, and true to your brand.

✅ Clean Attachment Lists in Collaborate

Deleted attachments in Collaborate are now properly removed from the attachment list when emailing PDFs.

✅ Planner Access for Standard Users (No Pricing)

Users with Standard (No Pricing) access can now use Planner in the Factory Mobile App.

✅ Clock Off Now Available

Standard Users (No Pricing) can also Clock Off, even if the Automatically create and update Planner entries when user clocks on/off toggle is enabled (via Settings > Time Tracking).

✅Delivery Docket Formatting

Custom formula dimensions now print in the correct format on Delivery Dockets—no more formatting hiccups.

💬 We’d love your feedback

Jump in and explore the updates—and as always, we’re keen to hear your thoughts! Just open up Messenger in Factory and hit Share it with us.

Thanks being part of Factory. Here’s to building better tools, together.

Cheers,
​Team Factory

Hey, legend there👋

Here’s your quick weekly update from Factory—packed with fresh features and helpful fixes to make your workflow smoother.

🚀New Features

• 📊Dashboard - "Last Time in Status" Card: Now you can see the most recent and latest status changes of your orders directly if you have this card on your Dashboard. Stay updated at a glance!
• 📋Workflow Column Summaries: Instantly view Total order value, Invoiced to date and To be invoiced by status-directly within Workflow view.

🔧 Tweaks

✅ Correct calculations for Kits when a Sub-Kit initial quantity is changed

✅ Partial invoicing by percentage now uses the full order value

✅ Partial invoicing by line item now works as expected

✅ Time entries can now be edited without linked orders.

Jump in and explore the updates—and as always, we’re keen to hear your thoughts! Just open up Messenger in Factory and hit Share it with us.

Thanks being part of Factory. Here’s to building better tools, together.

Cheers,
​Team Factory

How’s your week going, there?👋

Here’s a quick rundown of this week’s Factory wins before you head off for a well-earned break!

🚀New Features

• 🧩 Dynamic Tables – Custom Columns: You can now select single or multiple options from predefined lists using Dropdown or Multi-Select column types. Perfect for better customisation and faster data entry
• 📊 Dashboards – 'Last Time in Status' Card: We’ve added a Totals column to the dashboard summary so you can get totals for each status directly. Fast insights, no clicking around
• 📦 Order Summary – Inventory Tooltip: Hovering over the small “i” icon now shows a more visible popup with inventory details
• 🧾 Sales Orders – MYOB Integration: Your selected MYOB Account Codes and Jobs per line item will now stay put when you reopen an order — even after submitting or editing it.

🔧 Tweaks

• ✅ You can now reliably change order status to Delivered or Pickup right from the Sales Orders main page
• ✅ Dropdown filters in Dynamic Tables now show column names in ascending order, making them easier to navigate
• ✅ Orders in the bottom row now properly show the full status list when updating — no more cut-off options.
• ✅ Notes editing in Order summary just got smoother: the cursor now it stays where you left it.

Jump in and give these updates a try, and as always, let us know how things are working for you.

We appreciate you being part of Factory. Here’s to creating better tools together.

Cheers,
​Team Factory

Quick check-in before you check out for the weekend, there👋

Here’s a quick peek at what we’ve improved in Factory this week:

🚀New Features

• Dashboard: A brand-new card, Last time in status — gives you clearer visibility into job progress at a glance
• Time Tracking: Labour line items are now automatically added when you track time against an order — helping you streamline job costing effortlessly.

🔧 Tweaks

• Product Catalogue: The MYOB Item # list now displays in alphabetical order when assigning or searching — making it faster and easier to find what you need
• Product Catalogue: Supplier lists are now sorted alphabetically — no more scrolling endlessly
• Purchase Orders: Changing the supplier on a PO? The supplier list is now neatly ordered alphabetically, making updates quicker and more intuitive
• Dynamic Tables: The Submitted column now reflects the Workflow status colour, providing better visual cues at a glance.

Small tweaks, big impact — and more coming your way soon! Try out these updates today and let us know what you think.

Thanks for being part of Factory — we’re excited to keep improving together!

Cheers,
​Team Factory

The weekend’s almost here, there👋

We’ve been in power-up mode — fine-tuning features and leveling up your Factory experience. Here’s what’s landed this week:

🔧 Tweak Time!

• External Notes in Partial Invoice PDFs: External Notes are back in action and showing up perfectly in your PDFs
• Kit Description Retention: Kit Descriptions now remain intact when toggling the Custom Pricing option
• MYOB Decimal Precision for Square Metres Products: Square metre products now display the correct decimal precision in MYOB.

We're always working to make Factory work better for you — and there are more great updates just around the corner. Stay tuned for next week’s improvements!

Cheers,
​Team Factory

Hope you’ve had a great week, there👋

We’ve been tuning things up this week to make Factory even more powerful for your team. Here’s what’s landed:

📱 Factory Mobile New Features:

• Workflow on Mobile: You can now access and manage Workflow directly from the Factory Mobile app — making it even easier to stay productive while you're on the move.

📲 Make sure you’ve got the latest version of Factory Mobile app - available on both Android and iOS.

🚀 New Features & Enhancements:

• Time Tracking: We've added setting to Require Order # when adding time entry. Once enabled Order # will be required field when adding time entry or clocking in
• Price Format on PDFs: We’ve improved number formatting on PDFs and drawings — prices now include comma separators, making them much easier to read at a glance
• Delivery Scheduling: Added a scrollbar to the Vehicle View when generating a Run Sheet — handy when managing a high volume of deliveries
• More Custom Column Types: Admins can now add Checkbox, Date and Time Picker, Date Picker, and URL fields to custom columns — giving you even more flexibility in structuring your data.

🔧 Additional Tweaks:

• A scrollbar has been added to the Material list when adding a Product via Add product in Purchase Orders, making it easier to view all materials
• You can now modify and delete predefined lengths for Lineal Metre and Square Metre Products within Product Kits once they’ve been added to a Sales Order
• Labour and Product quantities in Kits are now correctly included in margin calculations for Sales Orders
• The Total ($) excl. Tax field is now hidden for users assigned the Standard – No Pricing role
• We’ve resolved an issue where the Custom Price field in drawings would revert to its previous value
• Preferred Supplier’s pricing is now displayed by default when adding a Product to a Purchase Order.

We’re constantly refining Factory to help your team succeed — don’t miss what’s coming next week!

Cheers,
​Team Factory

Ready to wrap up the week with some fresh updates from Factory, there?

We’re back with your regular round-up of improvements — all designed to help your team work more efficiently and with less friction.

🚀 New Features

• Notes Field Expansion: The Notes field now stretches across the full length of the Sales Order and Purchase Order Summary pages, making it easier to read and enter details
• Purchasing: You can now enlarge the custom message field in purchase order emails. Find this under Settings > Purchasing
• Sub-Kit Tracking: Users can now Clock On to Sub-Kits, even if no items have been added — more flexibility in your workflows
• Labour/Hourly Rate: When you update an Hourly Rate vja Settings > Team > select kebab/other options menu, it will now automatically apply to all existing Orders - no manual edits needed!

📱 Mobile Enhancements

• Planner - Schedule View: New Schedule View now includes filters for individual team members — so you can zero in on what matters
• Delivery Scheduling: We’ve optimised column widths in Daily View for a cleaner, more accessible layout
• User Roles: Pricing is now hidden for Productivity Only and Standard – No Pricing roles to keep the interface clear and role-specific.

🔧 Fixes & Tweaks

• Fixed an issue with Accounting Order #s column in Sales Orders main page for non-integrated accounts
• Corrected the Order count display per Customer on the Customer list page.
• Suppliers now load alphabetically by default for quicker navigation.
• Addressed a rounding issue on Partial Invoice Amounts when hovering over the Order Invoice Status column
• Fixed a rare white screen error when duplicating and enabling custom pricing for Product Kits

Every update is a step toward a smoother workflow — thanks for being on this journey with us! More good things are coming your way next week.

Have a fantastic weekend!
​Team Factory

Good to see you there, there 👋

Another week, another set of enhancements in Factory to keep things running smoothly and efficiently for your team.

🚀 New Features:

• Internal & External Notes on Kits: You can now add both internal and external notes to Product Kits and Sub Kits, giving your team greater flexibility and clarity in communication
• Custom Columns on Sales Orders page: Admin users can now add Custom Columns to the Sales Order main page to display extra order details. Tailor your layout to match your workflow perfectly. Check out this article to learn more about how to set up and use Custom Columns!

🔧 Additional Tweaks:

• Resolved a rounding issue on Partial Invoices where specific dollar amounts were slightly off
• Fixed the percentage of total order value calculation for Partial Invoices to ensure accurate invoicing
• Adjusted the position of the cost update button for Custom Pricing Product Kits for a more intuitive interface
• The Settings tab will now be hidden for users who are neither Admins nor Power Users on a Supplier
• Corrected a cost of Kit calculation issue that was previously causing a white screen.

Thanks for being with us on this journey — we’re constantly working to improve your Factory experience. Keep an eye out for more updates next week.

Cheers,
​Team Factory

Back for more updates? We’ve got you covered, there 👋

We’ve been hard at work behind the scenes to make Factory even smoother, faster, and easier for your team to use. Here’s what’s new this week:

🚀 New Features:

• Time Tracking Only role: A new user permission that limits access to time tracking tools. This keeps things streamlined for field staff or contractors who only need to log time, without giving access to other parts of Factory
• Price Formatting (with commas): All pricing values now include commas (e.g. $1,000 instead of $1000). Makes large numbers easier to read at a glance
• Submit Sales and Purchase Orders without Line Items: Orders can now be submitted even if no items are listed. Gives you more flexibility when starting orders early or saving placeholders for later details
• Custom Event Description now optional (Planner): You no longer have to fill out a description for every event. This speeds up event creation for your team, especially when a quick calendar entry is all that’s needed
• Sales Order Notes Now Sync to MYOB: Notes are now mapped directly to MYOB Sales Orders. Ensures consistent communication across platforms – no more missed info or double entry
• PDF Access for Standard (No Pricing) Users: Standard users without pricing permission can now generate Work Order and Delivery Dockets PDFs. Allows broader team access to necessary docs without exposing pricing info
• Removed Description Field for OTF Kits on Sales Orders: We’ve simplified the OTF Kit entry process by removing the Description field. This helps speed up Sales Order creation and keeps things clean and efficient
• External Notes on Partial Invoice PDFs: External customer-facing notes now appear on partial invoices. Keeps clients in the loop – no miscommunication.

🔧 Additional Tweaks:

• Timesheet Order # field: Fixed an issue where users could not update the Time Entry order field
• Kit Prices in Sales Order Summary: Kit prices now display individually in the Sales Order Summary, even when products have Cost and Markup enabled
• MYOB Flashings & Permissions Fix: Resolved an issue that caused errors when creating or updating flashings in MYOB. We’ve also fixed related permission errors to keep your integration running smoothly.

We hope these updates make your day-to-day in Factory more seamless. As always, we’re working on more improvements to help you and your team stay productive and in control. Keep an eye out for next week’s update.

Cheers,
​Team Factory

Hoppy Easter from Team Factory! 🐰

We hope the long weekend gives you a chance to unwind and spend some time doing what you enjoy — whether that’s with family, friends, or just catching up on a bit of quiet.

It’s been a big few months, and we're grateful to be working alongside your team.

We’ll be here after the break, ready to hop back into it with you!