Hi there,
For teams looking to track their orders more granularly, our new Line Item Status feature is just what you've been waiting for.
Accessed via the new Tracking tab when viewing a submitted Sales Order, Line Item Statuses will allow you to go one level deeper with your job tracking by enabling you to configure and assign custom statuses for each line item.
Choose from existing statuses created via Workflow, or create entirely new statuses specifically for tracking individual line items.
Note: Workflow will continue to work as it currently does today, with statuses created specifically for line items not displaying as columns on Workflow.
This functionality is the first step towards our upcoming time-tracking feature, which will allow your team to clock on/off from specific jobs and line items in order to track hours worked and time to completion for products and jobs as a whole.