Credit Limits / Credit Holds and Tablet experience
Shared by Paul
• March 19, 2024
Hi there,
We're very excited to inform you that you can now set credit limits for customers, as well as place customers on credit hold.
Credit limits
- You can now assign a credit limit to customers via the Settings tab of a customer's profile.
- Credit limits are calculated based on the total value of unarchived Sales Orders which are not in a draft status.
- When a credit limit is exceeded, or when submitting a Sales Order that would cause a customer to exceed their credit limit, a warning will be displayed.
- For MYOB customers, an additional option is available under the Settings > Integrations page to leverage MYOB's built-in credit limit values and credit hold status instead of Factory's.
Credit hold
- Customers can now be placed on Credit Hold, preventing new Sales Orders from being created for them.
- Credit Holds can be toggled on/off via the Settings tab on a customer's profile.
- When enabled, a warning will display when attempting to create a new order for the customer.
Other
- In addition, we have also made several improvements to the user interface of Factory when accessed via a tablet device. This will ensure a smoother experience when accessing the platform remotely or via the workshop floor.