All the latest updates and improvements from the Factory team
New feature

Credit Limits / Credit Holds and Tablet experience

Paul avatar
Shared by Paul • March 19, 2024

Hi there,

We're very excited to inform you that you can now set credit limits for customers, as well as place customers on credit hold.

Credit limits

  • You can now assign a credit limit to customers via the Settings tab of a customer's profile.
  • Credit limits are calculated based on the total value of unarchived Sales Orders which are not in a draft status.
  • When a credit limit is exceeded, or when submitting a Sales Order that would cause a customer to exceed their credit limit, a warning will be displayed.
  • For MYOB customers, an additional option is available under the Settings > Integrations page to leverage MYOB's built-in credit limit values and credit hold status instead of Factory's.

Credit hold

  • Customers can now be placed on Credit Hold, preventing new Sales Orders from being created for them.
  • Credit Holds can be toggled on/off via the Settings tab on a customer's profile.
  • When enabled, a warning will display when attempting to create a new order for the customer.

Other

  • In addition, we have also made several improvements to the user interface of Factory when accessed via a tablet device. This will ensure a smoother experience when accessing the platform remotely or via the workshop floor.