All the latest updates and improvements from the Factory team
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Factory Weekly Updates - 28/03/2025

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Shared by Team • March 28, 2025

Thanks for checking in, there! 👋

Our latest Factory updates are designed to make your experience smoother and more efficient:

  • Edit Sales Order from Workflow: Users* can now edit Sales Orders directly from Productivity > Workflow by selecting a Workflow/Job card from any status column, and clicking Edit Order. This allows you to easily update the Sales Order without needing to toggle back to the Sales Orders page
  • Edit Sales Order from Planner: Sales Orders can now be edited* directly from Productivity > Planner. Simply select a Sales Order scheduled to a Team member or from the Orders pane, click Edit Order, and update the Sales Order without going back to the Sales Orders page
  • Edit Sales Order Delivery Scheduling: Editing Sales Orders is now possible* from Productivity > Delivery Scheduling. Select a scheduled Sales Order or one from the Delivery backlog pane, click Edit Order, and make your updates without toggling back to the Sales Orders page
  • * exceptions: any User, except for Productivity, Workflow Only and Deliveries Only, can utilise this feature.

Factory Mobile new features:

  • Mobile Notification: After tapping the Factory Mobile notification, you'll be quickly routed to the Collaborate tab of the corresponding Sales Order where a team member has mentioned you
  • One-tap Calling: Within a Sales Order > Details tab, you can now click on mobile numbers to call directly using your default phone app.
  • One-click Emailing: Within a Sales Order > Details tab, you can now click on email address to send emails directly through your default email app
  • One-click Location: Within a Sales Order > Details tab, you can tap on the addresses to open the location in your default map app
  • Update Assigned to, Labels, and Order status: You can now update the Team member Assigned to a Sales Order, add more Labels, change the Order Status directly within Factory Mobile, giving you greater control while on the go
  • PO field: User can now view the details entered in PO field via the Sales Order > Details tab

Be sure to download or update Factory Mobile, available on both Android and iOS, to take advantage of this new feature.

Additionally Tweaks

  • Adding Lineal Metre Products into a Kit: When Lineal Metre is added to a Product Kit or Sub Kit the value now correctly retains.

We hope these updates help streamline your workflow. Stay tuned for more exciting improvements next week!