New at Firmhouse

Pausing and resuming subscriptions from SSC

Marciano avatar
Shared by Marciano • April 03, 2024

Is your customer already stocked up on your products? Are they going on a vacation? Prevent waste and reduce churn.

We’ve made it possible for your customer to pause (and resume) their subscription via their Self Service Center. This feature is available for smart order-based projects and it can be enabled via the Self Service Center settings in the portal.