Today, we're adding a bunch of features to our API!

• Have your customers pay up-front and upgrade to Prepaid Plans.
• Trigger email notifications when changes are made to a subscription via API with a new email notification template.
• Manage Service Channels and setting a BCC email address to email all customer-facing communication to.

Read the details on our changelog, Help Center, and Developer Documentation.

We've been working on a bunch over the past 6 weeks. These are Self Service Center updates, Shopify Shipping Cost reliability, Klaviyo updates and a bunch more! Head over to our new Changelog to learn all about it.

We're going to get into a rhythm more where we also tell you more about smaller updates and quality-of-life improvements for our Platform. Find out about cached subscription count, automatic rate limits and smaller user interface tweaks below.

Selling products to multiple countries and currencies? You can now define multiple international prices per product. And you only have to use one single Firmhouse environment.

When creating or editing products, you can now add a price for each country that you’ve enabled in your project.

We’re introducing a big thing: Returns. With our new returns feature we introduce the concept of return orders. Return orders are created automatically when you or your customer initiate full cancellations or returns for individual products.

Upon completing a return order, the products in the return will automatically be removed from active billing. Or, if the return order consisted of only the remainder of the products, a subscription is automatically cancelled.

Return orders in Firmhouse work out-of-the box and provide you with all the basic functionality to handle returns for your business. But if you’d like to hook up your existing return solution you can use our new webhooks events and our API to do so.

Your customers can now pick which products in their subscription they want to cancel and return. And they can keep being subscribed the remaining ones on the same subscription. Previously cancelling a subscription meant that the whole subscription was cancelled. But no more!

This opens up the opportunity to introduce swapping logic, by cancelling one product, and then adding another one. Or to cancel and return short-term rentals but keep renting long-term products. All from one subscription.

Is your customer already stocked up on your products? Are they going on a vacation? Prevent waste and reduce churn.

We’ve made it possible for your customer to pause (and resume) their subscription via their Self Service Center. This feature is available for smart order-based projects and it can be enabled via the Self Service Center settings in the portal.

We have launched a new version of our developer website at developer.firmhouse.com. In terms of functionality, the new website features an updated navigation hierarchy and better search. In addition we’ve created a place for publishing tutorial-style guides.

Sometimes you store important information in an Extra Field that you want to push to other systems or that has a specific meaning in a 3rd party integration.

To make external systems aware of the purpose of a value stored in an extra field, we’ve added an extra attribute called Purpose. With the Purpose of an Extra Field you can let external integrations know how they should use the value in the field.

For now, the Purpose field is only vailable when you have the Intrum integration enabled. This way you can push an imported phone number to Intrum case files.

You can now create, update, assign and un assign assets via the Firmhouse API. This allows you to create your own dashboards or integrate your own storefront or ERP systems with the assets you have on Firmhouse.

How merchants are using these new APIs:

• Reserve a specific asset on or right after Checkout automatically based on a trigger from a webhook.
• Set a custom field with a purchase price on an Asset based on its refurbished quality so you can sell an asset for its unique discounted price.
• From a custom inventory reservation system update an Asset’s status, condition, and next available date.
• Integrate your warehouse system to automatically unassign an asset as active from a Subscription when it’s been returned in healthy condition to your stock.

Head over to our new Developer Docs to view these new and updated GraphQL mutation calls:

• assignAsset
• unassignAsset
• createAsset
• updateAsset