New at Firmhouse
New

Add a subscription widget to Shopify Product Details Pages

Michiel avatar
Shared by Michiel • September 16, 2024

With our new widget, your subscribers can effortlessly add products to their existing subscriptions directly from your Shopify product pages. No need to navigate away! This makes adding more products simple and convenient, delivering a seamless shopping experience for your customers and helping grow your business!

Head over to our Changelog to learn all about it!

New

New Headless React components for building custom Checkouts & more

Michiel avatar
Shared by Michiel • September 13, 2024

We are excited to share our new Headless React components to allow you easily and quickly build your own custom Checkout!

Head over to our Changelog to learn more about this and other recent improvements to the platform!

New

Shopify Single-Sign On, minimum order threshold, modifying products from the SSC & more

Michiel avatar
Shared by Michiel • August 19, 2024

We are excited to share a new bunch of updates:

  • Single Sign-On with Shopify (Beta)
  • Minimum Order Amount (for order-based projects)
  • Modify Products from SSC (for order-based projects)
  • Delete Subscription from the Portal
  • Manually record invoices as Paid

Head over to our Changelog to learn all about these!

Improvement

New API features: Prepaid Plans, Subscription changed email notification, and managing Service Channels

Michiel avatar
Shared by Michiel • July 17, 2024

Today, we're adding a bunch of features to our API!

  • Have your customers pay up-front and upgrade to Prepaid Plans.
  • Trigger email notifications when changes are made to a subscription via API with a new email notification template.
  • Manage Service Channels and setting a BCC email address to email all customer-facing communication to.

Read the details on our changelog, Help Center, and Developer Documentation.

Improvement

Product Updates: June 26, 2024

Michiel avatar
Shared by Michiel • June 26, 2024

We've been working on a bunch over the past 6 weeks. These are Self Service Center updates, Shopify Shipping Cost reliability, Klaviyo updates and a bunch more! Head over to our new Changelog to learn all about it.

Platform Improvements [March 2024]

Dmitrii avatar
Shared by Dmitrii • April 03, 2024

We're going to get into a rhythm more where we also tell you more about smaller updates and quality-of-life improvements for our Platform. Find out about cached subscription count, automatic rate limits and smaller user interface tweaks below.

Product prices per country / currency

Joshua avatar
Shared by Joshua • April 03, 2024

Selling products to multiple countries and currencies? You can now define multiple international prices per product. And you only have to use one single Firmhouse environment.

When creating or editing products, you can now add a price for each country that you’ve enabled in your project.

Returns: A whole new way of tracking returns and enabling partial cancellations

Michiel avatar
Shared by Michiel • April 03, 2024

We’re introducing a big thing: Returns. With our new returns feature we introduce the concept of return orders. Return orders are created automatically when you or your customer initiate full cancellations or returns for individual products.

Upon completing a return order, the products in the return will automatically be removed from active billing. Or, if the return order consisted of only the remainder of the products, a subscription is automatically cancelled.

Return orders in Firmhouse work out-of-the box and provide you with all the basic functionality to handle returns for your business. But if you’d like to hook up your existing return solution you can use our new webhooks events and our API to do so.

Partial returns via Self Service Center

Veronika avatar
Shared by Veronika • April 03, 2024

Your customers can now pick which products in their subscription they want to cancel and return. And they can keep being subscribed the remaining ones on the same subscription. Previously cancelling a subscription meant that the whole subscription was cancelled. But no more!

This opens up the opportunity to introduce swapping logic, by cancelling one product, and then adding another one. Or to cancel and return short-term rentals but keep renting long-term products. All from one subscription.

Pausing and resuming subscriptions from SSC

Marciano avatar
Shared by Marciano • April 03, 2024

Is your customer already stocked up on your products? Are they going on a vacation? Prevent waste and reduce churn.

We’ve made it possible for your customer to pause (and resume) their subscription via their Self Service Center. This feature is available for smart order-based projects and it can be enabled via the Self Service Center settings in the portal.