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Feature Upgrade

Enhance Your Funeral Home Website with New Guest Payment Features

Chase avatar
Shared by Chase • December 10, 2024

Managing payments just got easier! Our latest updates provide families with a transparent payment experience while simplifying collections for you.

These features are available for customers using our integrated websites, which work perfectly with Case Management to streamline operations.

What’s New?

Customizable Payment Progress Display
Control how much financial information is shown on the Guest Payment Page:

  • Full Financial Details: Show total statement value, payments made, outstanding balance, and percentage collected.
  • Outstanding Balance Only: Display only the amount due.
  • Progress Indicator Only: Show the percentage collected with no monetary details.
  • No Financial Data: Keep all financial information hidden for a discreet experience.

Ensures the payment experience aligns with your families' needs by editing your preference on the Guest Payments accordion on the My Funeral Home page:

Auto-Enable and Disable Payments
Automatically prevent prepayments and overpayments when:

  • The outstanding balance is $0 or less.
  • The statement value is $0 or not finalized.

Prefer more flexibility? These settings can easily be adjusted on the same Guest Payments accordion on the My Funeral Home page:

These updates make payment management easier for your funeral home while improving the family experience.

Interested in Adding a Website?
If you’re not already using our website product, now is a great time to consider it. These updates are just one way our websites help funeral homes deliver exceptional service. Contact us today to learn more!