🎯 Trackers: We've rebranded Smart Tags to Trackers. We've simplified the experience and updated the Trackers tab on the meeting page to make reviewing your tracked items more intuitive.

Create your first Tracker here.📝 ✨

🗣️ Speaker Labels: Change speaker labels directly from your meeting transcripts. Change labels to anyone in your contacts or add new ones on the fly.

Learn more about changing speaker labels here.📝 ✨

👥 Participant Menu: Update and manage your meeting participants from the new meeting menu. Change participants from the meeting menu using our new search contacts function or by creating new contacts.

Learn more about managing meeting participants here.📝 ✨

UI Refresh: We've revamped the Grain interface to make it more modern and clean. The primary layouts and pages refreshed are as follows:

• We updated the meeting headers to make it easier to view your meeting details

• We updated the layouts of all meeting library pages to make them more space efficient and scannable
• We updated the sidebar to make it more modern looking and improve the information density
• We updated the tab style throughout the app

📊 Coaching Scorecards: Our new Coaching Scorecards feature helps sales managers and reps review and discuss sales calls. With sections for different parts of a call and a scoring system, it’s easy to identify areas for improvement and track performance growth.

Learn more about the coaching scorecards here.

✏️ Custom Scorecards: Create customized scorecards tailored to your unique needs. Evaluate and discuss specific sales calls with customizable sections and scoring criteria.

Discover how to create custom scorecards here.

📹 Webex: Grain now supports recording, transcribing, and taking notes for your Webex meetings. At the start of your meeting, Grain Notetaker will automatically join your meeting as a participant.

Learn more here. 📝 ✨

👀 Smart Tags Viewer Modal: Clicking on a Smart Tag now opens a Viewer Modal displaying all matches across all the conversations where that Smart Tag appears.

Learn how to create a Smart Tag here.

💬 Smart Tags Notifications: We've added the ability to set up Slack notifications for Smart Tags to get instant notifications when a Smart Tag is mentioned. Slack notifications for Smart Tags can be used to alert teams when customer needs aren’t met.

Set up your Slack notifications here.

​📞 Aircall Integration: Phone call recordings from your Aircall account are automatically imported into Grain for AI-powered features like Notes, Transcript, and CRM updates. Listen back to your Aircall recordings using Grain's new audio player.

Connect your Aircall account here.

🗺️ Multilingual Notes: We've added the ability to receive notes in the same language as the transcript. This new feature ensures all your transcripts and notes are delivered in the same language as your conversation.

Change your default transcription language here