📊 Coaching Scorecards: Our new Coaching Scorecards feature helps sales managers and reps review and discuss sales calls. With sections for different parts of a call and a scoring system, it’s easy to identify areas for improvement and track performance growth.

Learn more about the coaching scorecards here.

✏️ Custom Scorecards: Create customized scorecards tailored to your unique needs. Evaluate and discuss specific sales calls with customizable sections and scoring criteria.

Discover how to create custom scorecards here.

📹 Webex: Grain now supports recording, transcribing, and taking notes for your Webex meetings. At the start of your meeting, Grain Notetaker will automatically join your meeting as a participant.

Learn more here. 📝 ✨

👀 Smart Tags Viewer Modal: Clicking on a Smart Tag now opens a Viewer Modal displaying all matches across all the conversations where that Smart Tag appears.

Learn how to create a Smart Tag here.

💬 Smart Tags Notifications: We've added the ability to set up Slack notifications for Smart Tags to get instant notifications when a Smart Tag is mentioned. Slack notifications for Smart Tags can be used to alert teams when customer needs aren’t met.

Set up your Slack notifications here.

​📞 Aircall Integration: Phone call recordings from your Aircall account are automatically imported into Grain for AI-powered features like Notes, Transcript, and CRM updates. Listen back to your Aircall recordings using Grain's new audio player.

Connect your Aircall account here.

🗺️ Multilingual Notes: We've added the ability to receive notes in the same language as the transcript. This new feature ensures all your transcripts and notes are delivered in the same language as your conversation.

Change your default transcription language here

📖 Meeting Chapters: We've enhanced the Grain video player with Chapters. Hover over the video player bar to see chapter section titles. Use chapters to easily navigate through your meetings and find the sections that matter most to you.

✍️ Live Transcripts: View a live transcript of all your meetings by selecting "View Live Transcript" on the calendar page or selecting the in progress recording in My Meetings. Use live transcripts to create clips or leave comments live during your meeting.

​🔒 Admin Lock: Admins can now lock workspace defaults for recording and sharing settings. Use the workspace locks to ensure consistency across your team.

Set your workspace defaults here.

​📄 Custom Meeting Page: We've revamped the meeting page to allow for more customization. Easily switch between one of three meeting page layouts to tailor your Grain workflow to your preference, making your workflows more effective.

Learn more about the custom layouts here