For the past few months, we focused on strengthening the foundations: scheduling at scale, permissions that protect your workflows, and data management that matches the needs of enterprise TA teams.

✨ Improvements ✨

🛠️ Platform-wide

Permissions That Protect Your Processes

We’ve expanded our Roles & Permissions framework so larger organizations can scale Grayscale usage with confidence.

You can now define:

• Who can view, edit, and send messages
• Who can trigger automations
• Who can manage scheduling workflows
• Access by role, location, or business unit

Data Retention Controls

We’ve introduced new admin controls to help with compliance and data hygiene.

You can now:

• Set automatic expiration policies for candidate conversations
• Choose how long messages are stored before being auto-deleted
• Align retention rules with your organization’s data policy or local regulation

A Cleaner View of What Matters

We also made improvements to Grayscale’s Integrations Settings UI – giving teams a faster, clearer way to manage which systems are connected, how data flows, and who has access.

Think of it as a control panel for all your recruiting infrastructure – now simpler, more transparent, and easier to manage as you scale.

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👤 Grayscale for Recruiting

Scheduling

Pooled Availability is Here

One of our most requested features – now live.

What it does: You can now combine the calendars of multiple recruiters or hiring managers and let Grayscale dynamically assign bookings in a round-robin format.

What it’s for:

• Screening teams that handle thousands of applications
• Hiring manager pools in large regions
• Shared interview loads across shifts, departments, or locations

It works across invite links and automation flows, and makes it dramatically easier to scale high-volume scheduling without bottlenecks.

Flexible Reschedule & Cancel Flows

We’ve given both recruiters and candidates better control of the interview rescheduling process.

What’s new:

• Recruiters can reschedule or change attendees directly from Grayscale
• Candidates can self-service reschedule or cancel – across any event type
• Full visibility of updates, confirmations, and conflicts

This reduces back-and-forth, improves show rates, and respects everyone's time.

Configurable Registration Windows

Some roles need to be filled immediately. Others need a bit more breathing room.

Now you can:

• Set minimum and maximum registration windows per event
• Prevent interviews from being booked too far out – or too soon
• Align scheduling timelines with hiring urgency and candidate expectations

Perfect for time-sensitive roles like healthcare, warehouse, and seasonal hiring.