New at Grayscale
Product update
Improvement

2024 - November Updates & New Features

Sam avatar
Shared by Sam β€’ January 06, 2025

✨ Improvements ✨

πŸ› οΈ Platform-wide

πŸ‘€ Grayscale For Recruiting

Inbox / Scheduling

Feature update
Improvement

2024 - October Updates & New Features

Doug avatar
Shared by Doug β€’ November 12, 2024

✨ Improvements ✨

πŸ‘€ Grayscale for Recruiting

Scheduling

  • Updated self-scheduling registration interface to be consistent between all event types
  • Replaced Deadline with Registration Window for all event types – 1-1, Group, and Event Registrations
  • Added customization for reminders of all event types


πŸ“‹ Grayscale for Onboarding

  • Employee Table – Added Employee Class and Employee Type filters

Feature update
Improvement

2024 - September Updates & New Features

Doug avatar
Shared by Doug β€’ October 14, 2024

✨ Improvements ✨

πŸ› οΈ Platform-wide


πŸ‘€ Grayscale For Recruiting


πŸ“‹ Grayscale for Onboarding

Automations

  • Improved Automation message form
  • New Audience filters available – filter by Job Title, Start Date, Hiring Manager, New Hire Type, and/or Program ID
  • New Event triggers available – Onboarding Task Due Date, Onboarding Task Assigned, Start Date, Onboarding started, or Onboarding completed

Bulk Messages


πŸ€– AI Assistant

  • Added dynamic messaging for new vs returning candidates – new candidates will be prompted to fill out profile information while returning candidates will be prompted to log into their candidate portal to finish applying.

Feature update
Improvement

2024 - August Updates & New Features

Doug avatar
Shared by Doug β€’ October 11, 2024

✨ Improvements ✨

πŸ› οΈ Platform-wide

Inbox

Grayscale UI


πŸ‘€ Grayscale for Recruiting

Scheduling

Feature update
Improvement

2024 - July Updates & New Features

Doug avatar
Shared by Doug β€’ October 11, 2024

πŸ“£ Announcements πŸ“£

A new EU datacenter has been brought online to support clients that require their data to be stored in the EU.


✨ Improvements✨

πŸ› οΈ Platform-wide

  • Added support for multiple languages – Brazilian Portuguese, French, Canadian French, Spanish, Mexican Spanish


πŸ‘€ Grayscale For Recruiting

Automations

  • Added Executions tab
  • Added support for messaging with WhatsApp
  • Added support for auto-routing via SMS or WhatsApp

Bulk Messages

Browser Extension


πŸ€– AI Assistant

  • Now supports English, Spanish, French, Portuguese, and German
Feature update
Improvement

2024 - June Updates & New Features

Doug avatar
Shared by Doug β€’ October 11, 2024

✨ Improvements✨

πŸ‘€ Grayscale For Recruiting

Automations

Inbox

Scheduling


πŸ€– AI Assistant

  • Now linking to job application at the end of the AI Assistant job application flow
New feature

2024 - April Updates & New Features

Doug avatar
Shared by Doug β€’ October 11, 2024

πŸ“£ Announcements πŸ“£

New Products

πŸ“‹ Grayscale for Onboarding is now available for SAP SuccessFactors!

πŸ’Ό Grayscale for Employees is now available for SAP SuccessFactors!
​

πŸ€– AI Assistant - Conversational AI is now available!


✨ Improvements✨

πŸ‘€ Grayscale For Recruiting

Inbox

  • Added Candidate Details available – ATS information such as Candidate ID and list of active applications (only available for ATS-integrated customers)

Scheduling

  • Calendar Set Up for Scheduling has moved to Settings
  • Event Registration is now available without a calendar integration
  • Users can now add CC email addresses to 1-1 and Group Event configurations
Feature update
Improvement
New feature

2023 - Updates & New Features

Doug avatar
Shared by Doug β€’ October 11, 2024

Q4 2023


πŸ“£ Announcements πŸ“£

New Features – Grayscale for Recruiting

☎️ Call Forwarding is now available!

🧩 Custom Fields (SAP SuccessFactors only) is now available!

🀝 Hiring Hub is now available for Greenhouse!


✨ Improvements✨

Automations

  • Added Reply Routing – You can now add dynamic, role-based followers to their Automations
  • Added "All My Jobs" option (Greenhouse only) – Applies the automation to jobs where the user is assigned as the Recruiter, Hiring Manager, Coordinator, or Sourcer in their ATS

Q3 2023


✨ Improvements ✨

πŸ‘€ Grayscale For Recruiting

Settings

  • Expanded support for Roles & Permissions – new roles available
  • New notification window and side bar

Hiring Hub

Scheduling

  • Now supports direct integrations for video conferencing for Zoom, Google Meet, and Microsoft Teams

Automations

  • Added "All My Jobs" option (SAP SuccessFactors only) – Applies the automation to jobs where the user is assigned as the Recruiter, Hiring Manager, Coordinator, or Sourcer in their ATS

Q2 2023


πŸ“£ Announcements πŸ“£

New Features

πŸ“† Grayscale Scheduling is now available!

πŸ“± WhatsApp Messaging is now available!

✨ Improvements✨

πŸ‘€ Grayscale For Recruiting

Conversations

  • Opt Out Management – Badge now displays on conversations that have opted out

Automations

  • Added a 24-hour before Interview Reminder
  • Added nudges
  • Added candidate Status filter
  • Now supports multiple followers

Inbox