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The latest product updates on Humanitix

Matt avatar
Shared by Matt • October 14, 2025

We've made some great quality-of-life improvements to some existing features - check them out!


New "country" checkout question

We've added a new "country" checkout question template with all countries pre-added, making it easier to capture hard data on where your international buyers are coming from.

Find this under the templates when adding a new checkout question.


Drag-and-drop options within a checkout question

You can now drag and drop options within a multi-select or dropdown select checkout question. Previously, you had to delete options and re-add them in the correct order.


One-click ticket preview and print

We've added quick links to view and print the digital and PDF versions of an attendee's tickets, respectively.

Previously, hosts had to resend a confirmation email to themselves to see what a buyer received!

Click actions next to an order on the orders report to view tickets or print tickets.


Better scheduled reports management

There's a better search and filtering logic for scheduled reports you have set up, allowing you to identify which reports are going to which recipients and for which events.


Control your resale messaging

We've given you greater control of when resale appears as an available option on the event page.

  • Hidden = No mention of resale on the event page
  • Dynamic = Availability of public resale tickets appears only for sold-out ticket types
  • Always on = Persistent banner on the event page promoting resale

Discounts always give the maximum discount!

We'll always apply the discount to the highest-priced ticket. Previously, if you had multiple ticket types (e.g. $20 Adult, $10 Child) eligible for a 50% discount but only 1 x per order, then the discount would apply 'randomly'. In this case, the $20 Adult ticket will be discounted.