Humanitix Updates

Completely rebuilt from the ground up, we've launched our brand new Humanitix for Hosts app.
Slicker, faster, and more powerful, it's designed to make your onsite experience a breeze.

We've added a few new features such as richer reporting on sales, more advanced ticket-filtering, improved box office checkout flow and printer support. We've got even more updates lined up in the future, so stay tuned!

Your app should have updated, but check your device's App Store to ensure you're running on the latest version of the Humanitix for Hosts app.

Utilise the power of Google Sheets and automatically sync your Humanitix attendee sales and checkout question data through our new integration.
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Use Google Sheets to create custom views, filters, and reports, while sharing exclusive access with your team and stakeholders - without ever sharing access to your Humanitix event!

Live, updated data in the perfect way you want to see it.

Did you know lengthy checkout forms are one of the leading causes of buyer drop-off?

Make your event checkout simple and super speedy by asking your checkout questions after checkout.

While potentially boosting your conversion rates, we've updated the buyer process to ensure you still capture any important data before the event.

Here's how it works:

1. Create your checkout questions and toggle them to after checkout
2. Buyers select and pay for their tickets
3. Your checkout questions appear on a new page after their purchase
4. If any questions are required, buyers can't access their tickets until they've completed them

We've already looked at the stats and have seen that up to 85% of buyers are completing their checkout questions within 15 minutes of their order.

We strive to make Humanitix the most accessible ticketing platform in the world. This includes ensuring our event pages are screen reader friendly and giving hosts the tools to ensure people of all needs are catered for.

Now you can ensure Alt Text has been added to your images in your event description or event gallery. Alt Text gives context to images for those using screen readers, making it that much easier for everyone!
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We're excited to welcome our new team member, Hugh Jackman, as Head of Impact and announce our latest donation total!

It's an incredible achievement so far, that is all thanks to the event hosts and ticket buyers on Humanitix - you're a part of this movement that's only just beginning.

You can also jump straight to our latest blog: A letter from Hugh Jackman

Bring your event page to life with an image gallery! Add in photos of your past event or give a glimpse of what's to come, all displayed in a beautiful mason-tile gallery.

Add an image gallery via page content while managing your event (left-hand menu).

Make your event page a standout by adding your video content! YouTube Shorts, YouTube videos, Vimeo; share your event's content in a flash and hype up attendees with what's to come.

Add a video to your event page via page content while managing your event (left-hand menu).

Enter the URL of your video, and your video will be perfectly formatted for your page.

You now feature testimonials on your event page! Showcase your rave views for all visitors to see, generating awesome 'social proof' and buyer confidence.

You can add a testimonial to your event page via page content while managing your event.

Selling fast, High Demand, Just added!

Make your event page feel alive with ticket badges that appear right on your event page. Highlight your most important tickets and drive momentum to encourage buyers to cross that checkout line!

Badges can be added via your tickets > ticket types page. Click the settings ⚙️ next to your ticket(s).

Select from one of the available options or create your own custom badges, e.g. Limited spots or best value

Continuing our rollout of payment plans, you can now enable "pay over time" options for buyers on all events running on the Humanitix payment gateway.

Until now, this was only available for events running on Stripe or Airwallex.

Avoid third-party processors and their fees while offering an accessible way for buyers to get tickets to your event!

To request that payment plans be enabled for your event(s), contact the Humanitix support team via messenger or hello@humanitix.com.

Once approved, payment plans can be set up via the payments and fees > gateways page of your event.

If you already have payment plans approved for your event, you can switch to the Humanitix payment gateway today. Any previous ticket sales will be unaffected and will continue to be paid out via your Stripe account.

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