We're excited to welcome our new team member, Hugh Jackman, as Head of Impact and announce our latest donation total!

It's an incredible achievement so far, that is all thanks to the event hosts and ticket buyers on Humanitix - you're a part of this movement that's only just beginning.

You can also jump straight to our latest blog: A letter from Hugh Jackman

Bring your event page to life with an image gallery! Add in photos of your past event or give a glimpse of what's to come, all displayed in a beautiful mason-tile gallery.

Add an image gallery via page content while managing your event (left-hand menu).

Make your event page a standout by adding your video content! YouTube Shorts, YouTube videos, Vimeo; share your event's content in a flash and hype up attendees with what's to come.

Add a video to your event page via page content while managing your event (left-hand menu).

Enter the URL of your video, and your video will be perfectly formatted for your page.

You now feature testimonials on your event page! Showcase your rave views for all visitors to see, generating awesome 'social proof' and buyer confidence.

You can add a testimonial to your event page via page content while managing your event.

Selling fast, High Demand, Just added!

Make your event page feel alive with ticket badges that appear right on your event page. Highlight your most important tickets and drive momentum to encourage buyers to cross that checkout line!

Badges can be added via your tickets > ticket types page. Click the settings ⚙️ next to your ticket(s).

Select from one of the available options or create your own custom badges, e.g. Limited spots or best value

Continuing our rollout of payment plans, you can now enable "pay over time" options for buyers on all events running on the Humanitix payment gateway.

Until now, this was only available for events running on Stripe or Airwallex.

Avoid third-party processors and their fees while offering an accessible way for buyers to get tickets to your event!

To request that payment plans be enabled for your event(s), contact the Humanitix support team via messenger or hello@humanitix.com.

Once approved, payment plans can be set up via the payments and fees > gateways page of your event.

If you already have payment plans approved for your event, you can switch to the Humanitix payment gateway today. Any previous ticket sales will be unaffected and will continue to be paid out via your Stripe account.

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If you've embedded your collection widget onto your website, we've now given you some flexibility on how event pages open once clicked.

By default, all event pages will open up in the same widget container.

However, you can now choose to open events in a new tab, or a fancy side-drawer that pops up from the side - making navigation easier than ever!

Manage your collection and click the widget tab. Under the event links behaviour dropdown, select your ideal solution, then save!

Your existing widget will automatically be updated - no need to re-add it to your website.

When an event opens in a side-drawer, they can complete their entire checkout, or close and navigate back to the collection in a flash.

Not using a collection already to showcase your events?

Just in case you might have missed, we're rolling out to level up your event pages with FAQ, Lineup, and Agenda sections!

Use sections to make your event look more professional, answer important questions upfront, hype up your speakers and artists, or highlight those key event details.

Better event pages improve buyer confidence, which in turn means more ticket sales!

To add a section, manage your event and head to page content on the left-hand menu.
Click add section.

FAQs

Add a custom question-and-answer field (FAQ) section on your event page, helping to get your key event information across, increasing buyer confidence = more sales and fewer messages to you!

Lineups

Highlight performing artists, speakers or guests at your event by adding an event lineup where you can include images and short bios!

Agenda

Showcase your event's key experiences and running times on the event page with an event agenda. Not only does this look slick, but gives buyers a clear idea of what to expect and when, at your event.

Complementing our FAQ and lineup sections, you can now easily highlight your event's key experiences and running times on the event page with an agenda.

Agendas make your event look more professional and provide clarity to buyers about what they're registering for, reducing the hesitation they may have before purchasing or the need to reach out to you.

You can add an agenda via the page content page while editing your event.

Seat selection review during checkout

If your event has assigned seating, buyers will now be able to review their seat selection during checkout before they finalise their payment - helping them ensure they chose the right seats!

Pinned reporting groups

You can choose to "pin" a reporting group to replace the sales tracker that appears on the event listing page allowing you to focus on your most important ticket metrics.

We're rolling out sections to event pages!

You can now upgrade your event page with an FAQ and Lineup section, allowing you to highlight common buyer enquiries or showcase artists, presenters and speakers, respectively.

Sections appear below your event description and can be added via the page content page while managing your event.

Better event pages improve buyer confidence and therefore improve your ticket sales!

We'll be continuing to release more sections over the coming weeks such as Image Galleries, Video Embeds, Testimonials and more! Stay tuned!

Tickets checked-in cannot be resold

We made a small tweak that prevented tickets that have already been checked in on the day from being listed and resold.