We've teamed up with Seeka to boost your marketing efforts - in the easiest way possible!

In just a few clicks, link up Google Ads, Meta, TikTok, Snapchat, Google Analytics (and more) and start getting accurate data through Seeka's first-party tracking.

Get started

1. Create a Seeka account*
2. Add your pixels to your Seeka account
3. Connect your Seeka account to Humanitix via account > advanced > default tracking IDs

• Get better customer insights with an accurate conversion API and cross-platform tracking
• Benefit from streamlined retargeting so your spend isn't wasted
• See a better return on your ad spend with enhanced attribution and conversion tracking
• Spot top-performing campaigns and reallocate your budget

Our Spotify integration is now LIVE! Connect your next gig or festival with millions of music fans and supercharge your ticket sales.

With Spotify now matching over 350 million fans to concerts based on their listening habits — and over 200 million fans reached with concert listings in 2024 alone — your event could be the next one on their radar.

Why is this so good?

• Smarter fan targeting: Your Humanitix event link will appear on the artist’s Spotify profile and in concert recommendations for fans who have streamed, saved, or followed them.
• Proactive notifications: Spotify sends in-app push alerts to fans when your event is nearby and features an artist they love.
• Abandoned cart follow-ups: Fans who show interest in your event on Spotify will receive follow-up emails reminding them to grab their tickets, boosting your conversion rate.

Getting started is easy:

1. Publish your event and head to your event information page, and tag your artists
2. Get quick approval from the Humanitix support team - requests are actioned within the day
3. Fans can find tickets on Spotify within 24 hours. No extra steps required!

Start amplifying your reach today and get your event in front of the right fans, right where they’re already listening. 🎧

From 27th June 2025, Humanitix booking fees for paid tickets sold through the box office tool in the Humanitix for Host app will be changing. After this date:

• Orders paid via card will incur a fee of 3% + $1 per ticket/donation (USD / NZD / AUD, 3% + £1 for GBP events)
• Orders paid via cash will incur no fees
• Free tickets will incur no fees (stays the same)
• By default, fees will be charged the same as your online fees, either passed on or absorbed.
• You can choose to pass on or absorb the booking fees for box office orders via your event’s payment and fees > settings > booking fees page.

You must update the Humanitix for Hosts app for these fee changes to apply

• App store (iPhone)
• Google Play Store (Android)

Note: Fees for paid tickets sold through an online event page have not changed.

Boost your account security and simplify your login by adding Google as your sign-in authentification method.

Click continue with Google when creating a new account, or, if you already have an account, login and head to account > security via the top menu bar to get started!
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You'll be prompted to sign-in with your Google account the next time you log in.

We've launched new visual "heat maps" for your event analytics! Now you can easily track peak sales periods by time of day / day of the week and find out where buyers are coming from.

Check out your event's analytics now via the reports > analytics page while managing your event.

We’ve released the Humanitix payment gateway for all GBP currency events.

All new events will transact ticket sales on the Humanitix payment gateway, replacing Stripe.

However, you can choose to remain on Stripe, if you wish.

With the Humanitix payment gateway, you can collect ticket sales and get paid directly into your bank account post-event, and all payment processing fees are covered by the Humanitix booking fee - saving you money!

Hey there, protect your account with two-factor authentification today!

With two-factor authentification enabled, you'll need to enter a code generated from an authenticator app to login.

This easy-to-use method can protect your account even if your user email and password are compromised.

Learn more about two-factor authentification (2FA)

Our new TikTok integration makes it easier than ever to sell tickets and promote your event.

By enabling TikTok discovery on your event you - and other users - can share your event link on TikTok posts turning every attendee into a promoter. Your event will also feature in TikTok’s event feed, helping you reach the right audience at the right time.

With secure in-app ticket purchases, attendees can buy tickets without ever leaving TikTok, streamlining the process and increasing conversions.

Whether you're looking to boost ticket sales, increase visibility, or create viral buzz, this integration is your key to unlocking powerful event marketing on TikTok.

All you need is a TikTok account and to enable TikTok discovery on your event information page.
Read our full guide below for the how-to's.
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Hey there, it's been another whirlwind year! Take a moment to look back on some of our biggest updates in case you missed any 😁

• New event page designs - new looks, new accessibility measures, better performance, and the perfect foundation for more improvements to come!
• Updated embedded checkout widgets to sell tickets on your website, seamlessly
• Native event analytics to know who's coming to your event, and how!
• Collections for a beautiful way to showcase all your events
• Secondary tickets for a streamlined, multi-page checkout
• Humanitix resale for an ethical, secure, and buyer-friendly resale solution
• Refund protection to protect and boost ticket sales with buyer confidence
• Abandoned cart emails to drive potential buyers back to your event
• Express checkout with Google and Apple Pay for frictionless checkouts (that means more sales!)
• Reporting groups to easily keep track of your sales
• Easily share your event URL with QR Codes
• Bandsintown integration to boost your event's online reach
• Ticket type + Seat mapping updates to ensure your assigned seating lines up perfectly
• Updated pricing on event pages for a more transparent buyer checkout
• PIN input for Tap to Pay box office sales meaning larger purchases on the day!
• Manual card entry for box office sales to ensure no missed sales
• Tap to Pay iOS released in NZ!
• Publishing an event fires off confetti - yay! 🎊

Coming soon ...

• SSO and 2FA login
• TikTok + Spotify integrations
• New event creation
• Event modules for your event page
• Self-service mass refunds/cancellations
• Updated Humanitix for Hosts scanning app
• Credit Card payment plans
• Updated Overview page
• + many more

Do you have a feature request or comments about an existing feature? We'd love to hear it! Get in touch with the Humanitix team via the messenger and let us know.

Hey there! We're launching another way to customise your checkout with secondary tickets!
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Create a multi-page checkout and showcase your main 'entry' tickets on your primary page and 'supplementary' tickets on your secondary page like glamping, vehicle passes, additional experiences, or breakout events.
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Secondary tickets work like add-ons but they are an excellent alternative to help sell your extras with all the functionality of ticket types such as discounts and on-the-day check-in.

> Learn more about secondary tickets
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Message the Humanitix support team to get secondary tickets activated for your event and ask any questions!