Box office fees have changed!

From 27th June 2025, Humanitix booking fees for paid tickets sold through the box office tool in the Humanitix for Host app will be changing. After this date:

• Orders paid via card will incur a fee of 3% + $1 per ticket/donation (USD / NZD / AUD, 3% + £1 for GBP events)
• Orders paid via cash will incur no fees
• Free tickets will incur no fees (stays the same)
• By default, fees will be charged the same as your online fees, either passed on or absorbed.
• You can choose to pass on or absorb the booking fees for box office orders via your event’s payment and fees > settings > booking fees page.

You must update the Humanitix for Hosts app for these fee changes to apply

• App store (iPhone)
• Google Play Store (Android)

Note: Fees for paid tickets sold through an online event page have not changed.