Latest news and updates from Humanitix

Design on Canva is being upgraded

Matt avatar
Shared by Matt • December 29, 2025

Our Canva integration is being upgraded and replaced with a new version.
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What does this mean?

  • After 30th December, existing designs created via the Design on Canva button in Humanitix cannot be edited.
  • The Design on Canva button will temporarily be unresponsive while the new integration is installed.
  • Existing designs must be removed and recreated if you wish to make new changes.
  • You can continue to create a design via Canva.com directly, then export and insert your image via the Upload Image button.

Why?

  • Canva is shutting down its existing integration, which currently powers our Design on Canva button
  • We're replacing this with a new integration from Canva that will be more robust and powerful
  • As a benefit, designs created via the Design on Canva integration will be saved to your Canva account. This did not happen on the previous version.

This affects all images created via the Design on Canva button:

  • Event banner image
  • Ticket type + Packaged Ticket images
  • Ticket group images
  • Host profile logo
  • Host profile banner image
  • Collection banner image
  • Collection event group images