Latest news and updates from Humanitix
Feature update

Ask questions after checkout

Matt avatar
Shared by Matt • July 09, 2026

Did you know lengthy checkout forms are one of the leading causes of buyer drop-off?

Make your event checkout simple and super speedy by asking your checkout questions after checkout.


While potentially boosting your conversion rates, we've updated the buyer process to ensure you still capture any important data before the event.

Here's how it works:

  1. Create your checkout questions and toggle them to after checkout
  2. Buyers select and pay for their tickets
  3. Your checkout questions appear on a new page after their purchase
  4. If any questions are required, buyers can't access their tickets until they've completed them

We've already looked at the stats and have seen that up to 85% of buyers are completing their checkout questions within 15 minutes of their order.