Multiple Shift Notes Within a Shift

We’ve introduced Multiple Shift Notes, giving staff the ability to record notes throughout a shift without waiting until clock out.

While clocked into a shift, staff can now add multiple individual notes as events happen. This allows observations, client updates, and important information to be captured in real time, rather than relying on memory at the end of the shift.

When the staff member clocks out, all notes entered during that shift are automatically grouped together under the relevant client. The system links them to the same shift, date, staff member, and time window, creating a clear and complete record of care delivered.

This approach improves accuracy and reduces rushed or incomplete end-of-shift documentation. It also makes it easier for coordinators and managers to review what occurred during the shift, as all related notes are presented together in a single, chronological view.

Multiple Shift Notes are designed to support better clinical handover, clearer communication, and more reliable records, while keeping the workflow simple for staff in the field.