We’ve added a new Shifts tab to the Client Quickview Panel, making it easier to check a client’s schedule without navigating away from what you’re working on.

The Quickview Panel is designed to stay open as you move around the app. With this update, it now includes fast access to a client’s upcoming and past shifts, right where you already are.

We’ve redesigned the Client Activity tab to make it easier to understand what’s been happening with a client, without digging through dense tables or scattered updates.

The Activity tab now uses a clean, timeline-style layout that is faster to scan and easier to follow. It presents client-related events in chronological order, giving you immediate context around requests, updates, and key system actions.

We’ve added a built-in PDF and image viewer so documents can be opened directly inside Imploy, without needing to download files just to see what’s inside them.

This makes reviewing documents faster and keeps you focused in the app, especially when working through tasks, incidents, or client files.

We’ve added a new filter to the Scheduler that makes it easier to see the current state of shifts at a glance, without opening each one individually.

This update is designed for admins and coordinators who need to quickly identify which shifts are progressing as expected and which ones need follow-up.

We’ve released two closely related NDIS budget features designed to better reflect how plans change over time and how funding is often managed in the real world. Temporary Funding and Rollover give you more control during short-term changes and smoother transitions between budget periods, without breaking tracking or reporting.

We’ve added a new Budget Utilisation view to make it easier to understand how an NDIS budget is tracking over time, without needing to piece information together from multiple places.

This view is designed to help Support Coordinators and providers spot potential under- or over-utilisation early, while there is still time to adjust services or planning.

This update builds on the recent improvements to Tasks, including the full-page Task View and improved layout, by adding simple but effective ways to find the right task faster.
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When managing tasks across many clients, scrolling through long lists can slow things down. These new filters are designed to reduce noise and help you focus on what matters.

We’ve expanded the Scheduler right-click menu to make common shift actions faster and easier, without needing to open the shift details drawer.
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This update is especially useful when you’re managing a busy roster and want to move quickly between scheduling and shift management.

We’ve made a set of improvements to Tasks aimed at making day-to-day work easier for Support Coordinators, especially when tasks involve longer notes, follow-ups, or attached documents.

Tasks now feel less cramped, easier to read, and simpler to update, whether you’re doing a quick check-in or focused deep work.

We’ve added a brand-new Shift Analytics report to help you understand what’s actually happening across your roster, without digging through individual shifts.

This report is designed to answer the questions that usually come up in reviews, planning sessions, or “something feels off” moments. How much care was delivered, where it went, and what might need attention.