We’ve added a new Client Setup Checklist to help ensure new clients are fully configured from day one, reducing interruptions to rostering, invoicing, and claims.

When a client is added, a checklist now appears in the right-hand information panel on the client profile. It highlights the essential details that must be completed for the client to operate smoothly across scheduling and billing workflows.

We’ve released a major performance and usability upgrade to the Imploy Scheduler, focused on making rostering faster, clearer, and more responsive in day-to-day use.

The roster has been significantly optimised across the board. Load times, navigation between views, assigning shifts, and deleting shifts have all been improved, resulting in an average performance gain of up to 72%. The Scheduler now responds instantly, even when working with busy rosters, large teams, or multi-client schedules.

Spotlight Search in Imploy has been upgraded to make finding things faster, clearer, and far less frustrating.

Spotlight Search 2.0 now allows instant searching across Documents, Incident Reports, Reports, and Settings, on top of the existing ability to search Clients, Staff, and Pages.

We’ve released 11 new reports designed to give providers clearer visibility across clients, staff, finances, service delivery, and compliance. These reports are built to support better decision-making, reduce blind spots, and replace manual tracking with structured, reliable insights.

Together, they provide a consolidated view of how your organisation is performing, where risk may be emerging, and where operational adjustments are needed.

We've added a complete system for managing NDIS participant budgets and generating claims ready for the NDIS portal.

We’ve released an important update to Bulk Invoicing with Xero, improving how invoice and billing statuses are managed across Imploy and your accounting system.

We’ve added support for PDF document uploads directly within Shift Notes on the mobile app, making it easier to attach clinical and supporting documentation to a shift as it happens.

We’ve introduced Multiple Shift Notes, giving staff the ability to record notes throughout a shift without waiting until clock out.

We are excited to release full SCHADS Alert Integration, one of the most requested and most impactful updates in Imploy to date.

Group Rostering is now available, giving providers a faster and more flexible way to manage complex rosters involving multiple staff and recurring services.