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August Product Updates

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August’s updates make onboarding easier, improve inventory counting and order review, and provide more reliable connections with your PIMS and vendors.

Some enhancements will be immediately visible to your team, while others improve performance, data accuracy, and reliability behind the scenes.

🚀 Onboarding and Account Improvements


Smoother File Uploads

Inventory Ally will now display a clear error when an invalid file is uploaded during onboarding without preventing your team from continuing the setup process.

Improved Multi-Hospital Onboarding

We resolved an issue that could incorrectly disable the Next button when adding another hospital to an existing organization.

Hospitals can also continue through onboarding while Inventory Ally updates their recommendations.

Faster Order History Setup

Inventory Ally now imports your most recent year of order history first. A second year of order history is automatically added after the initial setup is complete.

This helps hospitals move through onboarding faster while still providing the historical information needed to generate accurate recommendations.

🛒 Ordering and Vendor Connections


Clearer Finalized Orders

The finalized order page now consistently displays products your hospital already has enough of in the Items With Sufficient Quantity section.

Products in this section are also sorted using their current merged inventory item names, making finalized orders easier to review.

Clearer Vetcove Instructions

We renamed Open Vetcove Cart to Open Vetcove Shopping List. This more accurately describes where finalized order recommendations appear in Vetcove.

We also corrected an issue that could send products to an Other cart after a Vetcove connection was disconnected and reconnected.

Faster WDDC Pricing

We improved the way Inventory Ally retrieves WDDC pricing, reducing delays when updating prices for large numbers of products.

Improved Patterson and Midwest Orders

We corrected an issue that could create duplicate orders from Patterson or Midwest Veterinary Supply.

Patterson connection messages are also clearer, helping identify when a vendor connection requires attention.

More Reliable Vetcove Updates

We improved nightly Vetcove data updates to help keep order and product information current.

Royal Canin Integration Testing

We continued development and early testing of a Royal Canin integration.

This integration is not yet generally available, but this work will help us prepare the experience for broader use.

🔌 PIMS and Mapping Improvements


Improved PIMS Mapping

We improved how Inventory Ally handles PIMS transactions when product information is incomplete or unclear.

These updates help prevent incorrect product names from appearing during mapping and improve mapping accuracy for hospitals with inventories of all sizes.

Your team should see more reliable product matches and fewer items requiring additional review.

More Reliable Unmapped Item Review

We fixed an issue that could prevent hospitals from loading their unmapped PIMS inventory items.

Restored PIMS Transaction Imports

We resolved an issue that temporarily interrupted some PIMS transaction imports.

Any affected transactions were retrieved after the issue was corrected.

🔢 Counting and Inventory Management


Clearer Merge Warnings

Inventory Ally now displays a clear warning when your team attempts to merge an item that is already part of another merged inventory item.

This helps prevent unintended inventory changes and makes it easier to understand why a merge cannot be completed.

Corrected Last Price

The Last Price shown in Counts Reports now reflects the most recent order price instead of the earliest recorded price.

Improved Frequency Suggestions

We improved counting-frequency suggestions for products with no recent usage, providing more accurate guidance when reviewing your counting schedule.

Insights Tier Updates


Improved Mobile Delivery Tracking

We made Mobile Delivery Tracking faster and easier to use. Your team can now:

  • Select anywhere on an order card to open the delivery
  • Confirm individual products separately as they are received

These changes make it easier to record partial deliveries and confirm products as they arrive.

More Complete Waste Insights

Recorded waste is now considered when Inventory Ally compares product ordering with usage.

Including waste provides a more complete picture of where inventory is going and can help hospitals identify opportunities to reduce unnecessary loss.

Improved PIMS Writeback History

We fixed an issue that could prevent PIMS writeback history from loading.

Filters and sorting selections will now remain in place while your team reviews writeback activity, making it easier to find and investigate specific updates.

🔀 Inventory Alternatives


More Flexible Alternative Items

Your team can now add any eligible inventory item connected to a supported vendor as an alternative. We also made alternatives easier to review and manage by:

  • Displaying the inventory item’s name at the top of the page
  • Allowing searches by manufacturer SKU
  • Hiding the View Alternatives option when alternatives are not available

⚡ Performance and Reliability


More Reliable Inventory Loading

We made improvements to address expired sessions that could cause repeated Error Loading Inventories messages.

We also added better behind-the-scenes tracking to help our team identify and resolve any remaining causes of this message more quickly.

Improved Application Display

We adjusted spacing in parts of Inventory Ally to prevent page content from overlapping with support and messaging tools.

Additional Reliability Improvements

We corrected several behind-the-scenes issues that could create unnecessary system errors.

These changes improve application monitoring and help the Inventory Ally team identify customer-impacting issues more quickly.

✅ What This Means for Your Hospital


  • A smoother and faster onboarding experience
  • More complete and accurate hospital user lists
  • Clearer finalized orders and Vetcove instructions
  • Faster WDDC pricing updates
  • More reliable PIMS mapping
  • Fewer PIMS items requiring additional review
  • More reliable counts, merges, and frequency suggestions
  • Easier mobile delivery confirmation
  • Better visibility into PIMS writeback activity
  • More complete insight into product waste
  • Improved reliability across Inventory Ally

If you have questions or want help understanding how these updates apply to your hospital’s workflow or are interested in learn more about the Insights Tier, the Inventory Ally team is here to support you.