Latest News from the Inventory Ally team

Inventory Ally News Center

Product of the Month

📣 Product of the month from ZyVet

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Carprofen Chewable Tablets are indicated for the relief of pain and inflammation associated with osteoarthritis and for the control of postoperative pain associated with soft tissue and orthopedic surgeries in dogs — two of the highest-volume pain management cases in general practice.

✔️Scored, liver-flavored tablets in 25 mg, 75 mg, and 100 mg strengths, 60 and 180 count bottles
✔️Post-surgical pain relief option
✔️Arthritis pain and inflammation treatment
✔️Canine NSAID

A practical addition to keep on hand for everyday cases! Learn more.

Through the Inventory Ally integration, you can track usage trends and reorder ZyVet products with better pricing visibility and fewer steps. Click here to learn how to add it to your order.


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September Updates

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Updates you've been asking for!

September brings major new features designed to make inventory counting faster, easier to organize, and less prone to costly mistakes.

You requested, we listened and built! Your team can now arrange count lists to match the physical order of your shelves, create custom inventory tags, correct or add counts more easily, reorder products when circumstances change, and receive a warning before an unusually high count is saved.

🗂️ New Custom Inventory Tags


Every hospital organizes inventory differently. Inventory Ally now allows your team to create custom, color-coded tags that reflect your hospital’s specific needs and workflows.

Tags can be used to identify products such as:

  • Backordered items
  • Controlled medications
  • Refrigerated products
  • Product recalls
  • Seasonal products
  • Special-order items
  • Safety stock items
  • Frequently monitored products

Your team can add multiple tags to an inventory item and filter the Counting page by tag.

For example, you could quickly display every refrigerated product, review all items affected by a product recall, or identify products that require special ordering.

Custom tags can be created and managed from the new Inventory Tags section under My Account. Read more here.

🔄 Correct Counts, Add New Counts, or Order Again


Inventory needs can change after an item has been counted. Inventory Ally now gives your team more control over what happens next.

From an inventory item’s action menu, your team can select:

  • Correct Past Counts
  • Add New Count
  • Order Again

Correct Past Counts

If a previously entered count was incorrect, your team can select Correct Past Counts to update the count record.

This provides a clear way to correct mistakes without leaving inaccurate information in the item’s count history.

Add New Count

Your team can select Add New Count when a product needs to be counted again.

This is useful when stock has changed since the original count, a second count is needed for verification, or your team wants to record an updated quantity outside the regular counting schedule.

Order Again

Sometimes a product needs to be ordered again even after your hospital’s order has already been finalized.

Your team can select Order Again to return the item to the current order for review. The order quantity can then be confirmed before the order is finalized.

This is helpful when:

  • An ordered product is unavailable or cancelled
  • The hospital needs an additional quantity
  • An item was accidentally left off an order
  • Stock changes after the original order is placed
  • A replacement order is needed

Together, these options give your team a clearer way to respond when a count is incorrect, inventory changes, or an additional order is needed. Read more here.

⚠️ New Protection Against Unusually High Counts


Inventory Ally can now warn your team before an unusually high quantity is saved.

If an entered count appears significantly higher than the product’s typical usage, Inventory Ally will ask the user to confirm the amount.

The warning includes:

  • The quantity entered
  • The selected unit of measure
  • The approximate value of the inventory
  • The option to adjust or confirm the count

This gives the user an opportunity to catch an extra zero, an incorrect unit of measure, or another entry mistake before it affects inventory value and ordering recommendations.

The count will not be saved until the user either corrects the quantity or confirms that it is accurate. Read more here.

🔢 Count in the Same Order as Your Shelves


Your team can now customize the order in which inventory items appear for each room.

The new Room Sequence tool allows you to arrange a room’s inventory list so it matches the physical order of products on your shelves.

Items can be dragged into place or moved directly to a specific position. Once the room sequence is saved, products will appear in that order during counting.

Instead of moving back and forth between shelves or searching through a list, team members can follow the room from beginning to end.

This helps:

  • Make inventory counts faster
  • Reduce missed products
  • Limit unnecessary movement around the hospital
  • Create a more consistent counting process
  • Make counting easier for team members who are less familiar with the room

Room Sequence can be managed from your hospital’s inventory settings. Your CSM is available to help with setup. Read more here.

✅ What This Means for Your Hospital


  • Custom tags can reflect your hospital’s unique inventory workflows
  • Tagged products can be found and reviewed more quickly
  • Previous counting mistakes can be corrected more easily
  • Updated quantities can be recorded whenever a new count is needed
  • Products can be reordered after an order has already been finalized
  • Unusually high counts can be caught before they affect inventory records
  • Inventory counts can be completed faster and more consistently
  • New team members can follow established counting workflows more easily
  • Ordering recommendations and inventory values are better protected from entry mistakes
  • Count lists can follow the physical layout of each room

These features give your hospital more control over how inventory is organized, counted, corrected, and reordered—all while helping your team catch costly mistakes before they happen.

If you have questions or want help setting up Room Sequence or custom inventory tags for your hospital, the Inventory Ally team is here to support you.

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Product Update

August Product Updates

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August’s updates make onboarding easier, improve inventory counting and order review, and provide more reliable connections with your PIMS and vendors.

Some enhancements will be immediately visible to your team, while others improve performance, data accuracy, and reliability behind the scenes.

🚀 Onboarding and Account Improvements


Smoother File Uploads

Inventory Ally will now display a clear error when an invalid file is uploaded during onboarding without preventing your team from continuing the setup process.

Improved Multi-Hospital Onboarding

We resolved an issue that could incorrectly disable the Next button when adding another hospital to an existing organization.

Hospitals can also continue through onboarding while Inventory Ally updates their recommendations.

Faster Order History Setup

Inventory Ally now imports your most recent year of order history first. A second year of order history is automatically added after the initial setup is complete.

This helps hospitals move through onboarding faster while still providing the historical information needed to generate accurate recommendations.

🛒 Ordering and Vendor Connections


Clearer Finalized Orders

The finalized order page now consistently displays products your hospital already has enough of in the Items With Sufficient Quantity section.

Products in this section are also sorted using their current merged inventory item names, making finalized orders easier to review.

Clearer Vetcove Instructions

We renamed Open Vetcove Cart to Open Vetcove Shopping List. This more accurately describes where finalized order recommendations appear in Vetcove.

We also corrected an issue that could send products to an Other cart after a Vetcove connection was disconnected and reconnected.

Faster WDDC Pricing

We improved the way Inventory Ally retrieves WDDC pricing, reducing delays when updating prices for large numbers of products.

Improved Patterson and Midwest Orders

We corrected an issue that could create duplicate orders from Patterson or Midwest Veterinary Supply.

Patterson connection messages are also clearer, helping identify when a vendor connection requires attention.

More Reliable Vetcove Updates

We improved nightly Vetcove data updates to help keep order and product information current.

Royal Canin Integration Testing

We continued development and early testing of a Royal Canin integration.

This integration is not yet generally available, but this work will help us prepare the experience for broader use.

🔌 PIMS and Mapping Improvements


Improved PIMS Mapping

We improved how Inventory Ally handles PIMS transactions when product information is incomplete or unclear.

These updates help prevent incorrect product names from appearing during mapping and improve mapping accuracy for hospitals with inventories of all sizes.

Your team should see more reliable product matches and fewer items requiring additional review.

More Reliable Unmapped Item Review

We fixed an issue that could prevent hospitals from loading their unmapped PIMS inventory items.

Restored PIMS Transaction Imports

We resolved an issue that temporarily interrupted some PIMS transaction imports.

Any affected transactions were retrieved after the issue was corrected.

🔢 Counting and Inventory Management


Clearer Merge Warnings

Inventory Ally now displays a clear warning when your team attempts to merge an item that is already part of another merged inventory item.

This helps prevent unintended inventory changes and makes it easier to understand why a merge cannot be completed.

Corrected Last Price

The Last Price shown in Counts Reports now reflects the most recent order price instead of the earliest recorded price.

Improved Frequency Suggestions

We improved counting-frequency suggestions for products with no recent usage, providing more accurate guidance when reviewing your counting schedule.

Insights Tier Updates


Improved Mobile Delivery Tracking

We made Mobile Delivery Tracking faster and easier to use. Your team can now:

  • Select anywhere on an order card to open the delivery
  • Confirm individual products separately as they are received

These changes make it easier to record partial deliveries and confirm products as they arrive.

More Complete Waste Insights

Recorded waste is now considered when Inventory Ally compares product ordering with usage.

Including waste provides a more complete picture of where inventory is going and can help hospitals identify opportunities to reduce unnecessary loss.

Improved PIMS Writeback History

We fixed an issue that could prevent PIMS writeback history from loading.

Filters and sorting selections will now remain in place while your team reviews writeback activity, making it easier to find and investigate specific updates.

🔀 Inventory Alternatives


More Flexible Alternative Items

Your team can now add any eligible inventory item connected to a supported vendor as an alternative. We also made alternatives easier to review and manage by:

  • Displaying the inventory item’s name at the top of the page
  • Allowing searches by manufacturer SKU
  • Hiding the View Alternatives option when alternatives are not available

⚡ Performance and Reliability


More Reliable Inventory Loading

We made improvements to address expired sessions that could cause repeated Error Loading Inventories messages.

We also added better behind-the-scenes tracking to help our team identify and resolve any remaining causes of this message more quickly.

Improved Application Display

We adjusted spacing in parts of Inventory Ally to prevent page content from overlapping with support and messaging tools.

Additional Reliability Improvements

We corrected several behind-the-scenes issues that could create unnecessary system errors.

These changes improve application monitoring and help the Inventory Ally team identify customer-impacting issues more quickly.

✅ What This Means for Your Hospital


  • A smoother and faster onboarding experience
  • More complete and accurate hospital user lists
  • Clearer finalized orders and Vetcove instructions
  • Faster WDDC pricing updates
  • More reliable PIMS mapping
  • Fewer PIMS items requiring additional review
  • More reliable counts, merges, and frequency suggestions
  • Easier mobile delivery confirmation
  • Better visibility into PIMS writeback activity
  • More complete insight into product waste
  • Improved reliability across Inventory Ally

If you have questions or want help understanding how these updates apply to your hospital’s workflow or are interested in learn more about the Insights Tier, the Inventory Ally team is here to support you.

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Product Update

July Product Updates

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July's updates introduce new ways to track deliveries and product waste, make inventory items easier to find, and improve the reliability of ordering and integration workflows.

Some enhancements will be immediately visible to your team, while others improve performance, data accuracy, and security behind the scenes.

✨ Insights Plan Early Access: Writeback, Delivery Tracking and Waste Reporting


We’re excited to offer an early look at new features being developed as part of Inventory Ally’s upcoming Insights plan:

  • Delivery Tracking
  • Waste Reporting
  • PIMS Writeback
  • Lot and Expiration (batch) Tracking

These mobile features are currently being tested with a small group of ezyVet hospitals. Their feedback will help us refine the experience before expanding availability to more hospitals using ezyVet, Vetspire, and Digitail.

Mobile Delivery Tracking

Delivery Tracking helps teams document received products, including:

  • Quantities received
  • Quantity discrepancies
  • Lot numbers
  • Expiration dates

For participating hospitals, Inventory Ally can write this delivery information back to ezyVet. This reduces duplicate data entry and helps keep information aligned between Inventory Ally and the hospital’s PIMS.

Mobile Waste Reporting

Waste Reporting makes it easier to record discarded, damaged, or expired inventory from a mobile device.

This will give hospitals better visibility into inventory loss and help teams identify opportunities to reduce waste. The ability to write waste information back to the PIMS is also coming soon.

New Writeback History

Participating hospitals can now review a history of the information Inventory Ally has sent to their PIMS.

This provides greater visibility into writeback activity and makes it easier to investigate discrepancies.

Improved Lot and Expiration Date Tracking

Inventory Ally can now identify items marked for batch tracking in ezyVet. This helps teams know which products require lot numbers and expiration dates when receiving inventory and will automatically configure this setting in Inventory Ally to match ezyVet batch tracking settings.

🔌 Integrations


Easier IDEXX Cornerstone Enrollment

Hospitals using IDEXX Cornerstone through the SyncVet integration can now complete the required Cornerstone enrollment form from Inventory Ally.

This simplifies the enrollment process and helps hospitals complete their integration setup more efficiently.

More Reliable Vendor Catalog Updates

We improved automated product catalog updates for:

  • Midwest Veterinary Supply
  • Covetrus
  • MWI Animal Health

These changes help keep vendor product information in Inventory Ally complete and up to date.

🔎 Easier Inventory Searches


Find Merged Items by Any Product Name

Search can now find a merged inventory item using the name of any product included in the merge.

For example, if your team searches for the previous name of an item, Inventory Ally can still direct them to the current merged item.

Search Want Lists Using Item Aliases

Your team can now search for inventory items by alias when adding products to a Want List.

This makes items easier to find when your hospital uses familiar shorthand or an internal name instead of the product’s standard name.

Item Aliases on Printed Count Sheets

Printed count sheets now display item aliases when they are available.

This helps team members identify products more quickly by using the names they already recognize during inventory counts.

⚡ Performance and Reliability


Several behind-the-scenes improvements were made to increase platform reliability and prevent delays when processing larger amounts of information.

Faster Inventory Item Images

Inventory item images have been optimized to load faster on desktop and mobile devices.

This makes it quicker to use images to identify products during counting, ordering, receiving, and other inventory workflows.

More Reliable Order and Price Updates

We improved nightly vendor order imports and price updates to reduce processing delays and timeouts.

More reliable price updates may also help prevent items from appearing in an Other cart when current vendor pricing is not yet available.

Improved Covetrus Data Loading

Covetrus e-commerce information now loads more reliably, particularly for hospitals with larger order histories.

More Complete Vendor Order Imports

We corrected issues that could occasionally cause orders from MWI, Midwest, or Covetrus to be skipped during an import.

We also improved the progress information displayed while vendor data is being processed.

🛠️ Additional Improvements


This release also includes several targeted fixes:

  • Resolved an expired-session issue that could repeatedly display Error Loading Inventories. Anyone with an existing stalled session may need to sign in one more time.
  • Improved error handling when sending items to WDDC cart.
  • Corrected an issue that could prevent some NectarVet transactions from reaching Inventory Ally. Affected missing transactions have been reloaded.
  • Fixed inventory history charts that did not refresh after an order was deleted by user.

🔐 Security


We strengthened access controls throughout Inventory Ally. These behind-the-scenes improvements help ensure users can access only the appropriate hospital information and support the platform’s long-term security and reliability.

✅ What This Means for Your Hospital


  • An early look at Delivery Tracking and Waste Reporting in the upcoming Insights plan
  • Less duplicate data entry between Inventory Ally and supported PIMS platforms
  • Better visibility into writeback activity
  • Easier searches using merged product names and item aliases
  • More recognizable item names on printed count sheets
  • Faster-loading inventory item images
  • More reliable vendor order, catalog, and price updates
  • Improved platform reliability and security

If you have questions about these updates or want to learn more about the upcoming Insights plan, the Inventory Ally team is here to support you.

Product Update
News

Your NectarVet + Inventory Ally integration is here 🎉

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Two platforms, now working as one. Activate the integration and your NectarVet sales activity syncs directly into Inventory Ally, making your low stock flags more accurate and your ordering more predictable!
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​What changes once you activate:

  • ✅ Enhanced low stock flagging and estimated stock quantities
  • ✅ Reorder points and order recommendations adjust to your real usage, automatically
  • ✅ Less time spent on physical counts, order building, and manual data entry.
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Activation takes just a few minutes. Simply head over to the integrations tab to enable NectarVet.

Product of the Month

📣 Product of the month from ZyVet

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Looking for a cost-effective option for managing postoperative pain and inflammation in cats?

Robenacoxib is a prescription non-narcotic, COX-2 selective nonsteroidal anti-inflammatory drug (NSAID) indicated for the control of postoperative pain and inflammation associated with orthopedic surgery, ovariohysterectomy, and castration. Learn more.

✅ Appealing yeast flavor
✅ Once daily administration
✅ May be used for up to three days
✅ May be administered with or without food
✅ Use in cats ≥5.5 lbs (2.5 kg) and ≥4 months of age

Best of all, you can order ZyVet products seamlessly through Inventory Ally! Click here to learn how to add it to your order.


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More June Updates!

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These updates reflect our continued focus on making Inventory Ally faster, more reliable, and easier to use while expanding integration capabilities across supported PIMS platforms. Some enhancements will be immediately visible to your team, while others improve performance, scalability, and data accuracy behind the scenes.

🔌 Integrations


Continuous Improvements to VetSpire & Digitail PIMS Writeback (Beta)

Inventory Ally now supports PIMS Writeback for Vetspire and Digitail pilot hospitals.

This functionality allows select inventory information maintained in Inventory Ally to be written back to the PIMS, helping reduce duplicate data entry and improve alignment between systems.

Supported writeback workflows include:

  • Inventory counts from Inventory Ally
  • Purchase order information
  • Recent order pricing to prevent margin erosion

Enhanced Writeback Rule Mapping

Introduced enhanced mapping for write-back rules, reducing setup time and simplifying implementation for beta hospitals.

Expanded Product Retrieval

Inventory Ally can now retrieve all available products from VetSpire and Digitail, providing more complete inventory visibility and improved mapping accuracy for writeback functionality.

✨ Product Enhancements


Inventory Item Images

Users can now add images directly to inventory items from both desktop and mobile devices.

Inventory images can help teams quickly identify inventory products during counting, ordering, receiving, and inventory maintenance workflows. Click here to learn more.

Improved Ordering Visibility

The Review Order experience now displays vendor names and supplier SKUs for products being ordered.

This provides additional context when reviewing recommendations and helps teams verify they are ordering the correct products.

Merge Validation Improvements

Improved merge validation warnings help identify situations where merge ratios do not align with recommendations, reducing the risk of inventory conversion errors.

Faster PIMS Mapping Navigation

Added pagination to item order history and transaction history within the PIMS Mapping Tool, improving responsiveness when working with larger datasets.

Improved WDDC Product Identification

When a product name is unavailable from WDDC, Inventory Ally will now display the supplier product ID rather than a generic “Product Name Not Found” message, making products easier to identify and troubleshoot.

📱 Mobile Experience


Enhanced Public Want List

The Mobile Public Want List has been updated to more closely match the desktop experience.

Hospitals will now see improved branding support, including hospital names and logos within the page header for a more consistent experience across devices.

⚡ Performance & Reliability


Several improvements were made to increase platform responsiveness and improve processing efficiency.

Faster Inventory Processing

Optimizations to recommendation processing and inventory update workflows improve the speed of recommendation generation and ordering calculations.

Quicker Inventory Merges

Inventory merge operations now complete approximately two to three times faster than before, improving large-scale inventory cleanup workflows.

Improved Data Access Performance

Added intelligent caching for frequently accessed Order History and Unit of Measure information, reducing database load and improving application responsiveness.

🛠️ Platform & Infrastructure


We continue to invest in the long-term reliability, security, and scalability of the Inventory Ally platform.

Behind the scenes, we completed several platform and infrastructure improvements focused on security, reliability, and long-term scalability to support Inventory Ally’s growing customer base.

✅ What This Means for Your Hospital

  • Expanded PIMS writeback support for Vetspire and Digitail beta hospitals
  • Easier inventory identification through product images
  • More visibility when reviewing orders
  • Faster inventory merges and recommendation processing
  • Improved performance when working with large inventory datasets
  • Greater platform reliability and security
  • A more consistent experience across desktop and mobile devices

If you have questions or want help understanding how these updates fit into your workflow, the Inventory Ally team is here to support you.

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June Updates

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These updates reflect continued improvements to make Inventory Ally more accurate, reliable, and easier to use in your hospital’s day-to-day inventory workflow. Some updates will be visible in the app, while others are behind the scenes to strengthen integrations, improve data accuracy and support more confident ordering.

🔌 Integrations

PIMS Writeback for ezyVet (Beta)

Inventory Ally now supports PIMS Writeback for select ezyVet hospitals.

This update allows certain inventory updates made in Inventory Ally to be shared back with ezyVet, helping keep inventory information more closely aligned between both systems and reducing the need for duplicate updates. Supported writeback information includes:

  • Inventory counts
  • Purchase order information
  • Recent order pricing

PIMS Writeback is currently available to a limited group of ezyVet hospitals as part of a controlled beta rollout while we gather feedback and continue refining the experience.

Support for additional PIMS platforms, including Digitail and Vetspire, is planned for a future release.

Midwest Order History and Shopping Cart Integration (Beta)

Inventory Ally is working on a new integration for Midwest order history and shopping cart workflows.

For eligible hospitals, this integration can support importing Midwest order history into Inventory Ally and sending order items to a Midwest shopping cart.

This integration is currently in early access and is not yet available to general public.

✨ Product Enhancements

Inventory Item Aliases

You can now add aliases to inventory item names, making it easier for your team to use clear, familiar item names while still keeping the original item name available for reference.

Aliases can help shorten long supplier names, support clinic-specific naming conventions and make items easier to recognize during counting, ordering, and PIMS mapping.

Click here to learn more.

AAHA GL Codes Added to Counts Reporting

GL Codes from the AAHA Chart of Accounts are now available within the Counts Report, making it easier to connect inventory activity with financial reporting and category analysis.

Improved Review Order Organization

The Review Order page now displays items with no recommended order quantity in a separate section called Items with Sufficient Quantity.

This makes it easier to review items that Inventory Ally is not recommending for order, understand which products already have enough inventory on hand, and manually increase quantities when needed.

Improved Login Awareness Across Devices

Inventory Ally will now redirect users to the login screen as soon as a session expires.

This helps prevent situations where a team member continues using Inventory Ally on a mobile device or shared workstation without realizing they are no longer signed in.

Supplier Ordering Notifications

Inventory Ally may display a message letting users know that an order for a product cannot be processed through the selected supplier at that moment.

This helps make supplier-related ordering interruptions clearer when pricing or supplier confirmation is temporarily unavailable.

🛠️ System Refinements

Counting List Reliability

We resolved an issue that could occasionally prevent counting lists from loading at the beginning of the week.

This fix helps ensure weekly counting workflows remain available when your team needs them.

✅ What This Means for Your Hospital

  • More connected inventory workflows between Inventory Ally and supported systems
  • Custom item aliases that better match how your team works
  • Easier order review and decision-making
  • Fewer interruptions during counting and ordering
  • Cleaner reporting and more reliable inventory data
  • Greater confidence in recommendations, quantities, and day-to-day workflows

If you have questions or want help understanding how these updates fit into your workflow, your Inventory Ally team is here to support you.

Product of the Month

📣 Product of the month from ZyVet

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This month, we’re highlighting Maropitant Citrate Tablets from ZyVet, a generic option indicated for the prevention of acute vomiting and the prevention of vomiting due to motion sickness in dogs. Available in multiple scored tablet strengths, it offers convenient once-daily dosing and flexible pack sizes to fit your hospital’s needs.
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Through the Inventory Ally integration, you can track usage trends and order ZyVet products through your preferred distributor with better pricing visibility and streamlined workflows. Click here to learn how to add it to your order.
​
​Learn more
​See Full Prescribing Information

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April Updates

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This month’s updates focused on improving setup support, strengthening integrations, and making Inventory Ally faster and easier to use.

🔌 Integration Improvements


🔗 New NectarVet PIMS Integration

Inventory Ally now supports a NectarVet PIMS integration. This new connection allows daily syncing of your PIMS transaction data into Inventory Ally, helping NectarVet hospitals maintain more accurate ordering recommendations and inventory visibility with less manual effort.

⚡ Performance Improvements


We released several system performance upgrades this month to make Inventory Ally feel noticeably faster and more responsive across daily workflows.

📊 Improved Data Load Performance

Pages and reports throughout Inventory Ally now load more efficiently, especially for hospitals with larger or more complex inventories.

This means:

  • Faster page load times
  • Improved reliability during heavy use
  • A smoother overall experience navigating the platform

🤖 Improved Auto-Merge (Coming Soon)

We’ve made major backend improvements to Auto-Merge performance. Hospitals using Auto-Merge will experience faster item review, quicker cleanup processing, and a smoother organization workflow as this feature rolls out.

⚙️ Inventory Settings Page (Coming Soon)

Performance improvements have also been made to the Inventory Settings page to support quicker item searching, filtering, and updates.

🐞 Bug Fixes & Stability Updates


In addition to the larger updates above, this month included a variety of smaller bug fixes and system stability improvements designed to create a more reliable day-to-day Inventory Ally experience.

These behind-the-scenes fixes help reduce interruptions and keep workflows running smoothly.

👀 More Coming Soon


Our product team is actively continuing work on:

  • Expanded PIMS and vendor integration support
  • Additional platform speed and performance upgrades
  • Continued Auto-Merge and data cleanup enhancements
  • Workflow simplifications to make Inventory Ally even easier to use

More updates coming soon!