iQualify updates

• Navigate through Class console lists at top and bottom of the page.
• Improvements to Class console loading times.
• When a learner has no preferred name set, their registered name will only display once in Talk channels. If they do have a preferred name set, both names will be displayed.
• Improvement to reliability and load times when filters used in the Class console.
• Manage users can reorder and delete talk channels.
• Improved logic for the longest without progress sort by option.
• For authors in page settings, if adding bullet points to the Introduction to discussion, the menu options are no longer hidden behind the main modal.
• Fix to date validation so that offerings that start in future and use learner relative dates will activate successfully.
• Extension dates for tasks now update in the Class console.
• Changes made to learner bios (display name, URL) now stick when updated.
• Assessment due dates (two most upcoming) are now visible on learner course cards.

Currently, iQualify notification emails are sent to your MyOP student email address, even if you have already set up a different preferred email address in the contact details section in the MyOP learner portal.

Once we’ve made the change, emails from iQualify such as letting you know a task has been marked and returned, or has been re-opened or reset, or there is feedback on a task for you to look at, will be sent to your preferred email address.

If you have also set up responses for your iQualify Talk channels posts to go to an email address, once we’ve made the change, these will stop going to your MyOP student email address and start going to your preferred email address. If you’d like to review your notification settings before we make this change, see the information on our website.

We’ll let you know once this change has been made.

Is your preferred email address your My OP student email address?

If your preferred email address is your MyOP student email address nothing changes for you. iQualify notification emails will continue to be sent to your Open Polytechnic email inbox.

If you would like to check your preferred email address in MyOP, login to your account and click on ‘Contact details’ at https://myop.openpolytechnic.ac.nz/student/my-account/

We've added assessment due dates to course cards so learners can easily see which assessments are coming up and decide what to focus on next.

We've also upgraded the Tasks page, making assessment information clearer and easier to scan.

Key details such as due dates, status, weightings and submissions are now displayed in a refreshed layout, helping learners to quickly understand what needs their attention.

Learn more about course cards here and the Tasks list here.

We've made some improvements to help facilitators manage active learners and courses more easier!

Longest without progress

The Longest Without Progress tile now focuses on active learners only. And on the learner list (when using the Time since last progress increase filter), inactive learners will display at the bottom.

Easier navigation

Navigation controls are now available at both the top and bottom of the Class Console learner list, making it easier to move between pages without needing to scroll back up.

No more double ups

We've improved how learner names are displayed in Talk channels and end-of-page discussions. If a learner hasn't set a preferred name, their legal name will now be shown only once instead of appearing twice.

Flexibility for managing Talk Channels

Activation managers can now reorder and delete public Talk channels, even after a course has been activated! Once deleted, channels are no longer visible to facilitators or learners.

Faster Class Console performance

We've made behind-the-scenes performance improvements to the Class Console, resulting in faster load times and a smoother experience when viewing learner information.

• Design refresh of course cards on the learner dashboard to make them easier to scan and navigate. Update includes quick links to key course areas, including Tasks making it quicker to access assessments and other course activities. This update is part of our ongoing work to improve the learner experience.
• If a learner or facilitator starts a Talk post and navigates away their draft Talk post will persist on return.
• Editing a Talk channel description no longer requires page reload to display updated description.
• When the language selector is changed from within a class, it now works as expected and the language changes successfully.
• When editing a task variation, if cancel is selected, it behaves as expected and no edits are saved.

We've refreshed the design of course cards to make them easier to scan and navigate.

The updated layout includes quick links to key course areas, including Tasks, making it quicker for learners to access assessments and other course activities.

This update is part of our ongoing work to improve the learner experience and help learners more easily navigate their courses and stay on track with their study.

You can learn more about these changes in our course card article.

We've refreshed the design of your course cards to make them easier to scan and navigate.

The updated layout includes quick links to key course areas, including Tasks making it quicker to access your assessments and other course activities.

This update is part of our ongoing work to improve the learner experience and help you stay on track with your study.
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Learn more about the changes in our course card article.

• Facilitators can now see on the class console when a learner has been awarded a badge via the API.
• Email sent to alert learners there is a pulse to answer includes a direct link to their learning environment.
• API endpoint no longer resulting in a 500 error when called (https://iqualify.readme.io/reference/coursecontroller_getreportedcourses).
• Content reports can be made to content housed in an iframe.
• Filter to only see your unread messages in public talk channels.
• Filter to see how many unanswered messages there are awaiting replies in private talk channels
• Mark talk messages as unread to come back to them later.
• Likes on a message will no longer trigger the unread indicator (green dot).
• Unanswered counter for private talk channels now counts all messages, not just ones in the current view.
• Account setting option added to supress the Welcome to iQualify email (all roles) and You've been added to a course emails (learner, facilitator and coach).

Checklists help new users get started with iQualify!
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These role-specific guides provide step-by-step onboarding, helpful resources, videos, and tips to help users learn the features most relevant to them.
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Existing users can also complete Checklists to discover features and functionality they may not have explored before.
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We encourage all users to complete their Checklist and organisations to promote them as part of their onboarding process.
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Learn more in the Onboarding new users in iQualify help article.

We’ve released some work to help you manage your Talk messages!

• See at a glance messages that are still unread: filter to only see your unread messages in public channels.

• Come back to them later: mark as unread to come back to a message later.

• Need to start fresh: mark all your messages as read in one go.

• Clarity for what is unread: likes on a message will no longer trigger the unread indicator (green dot).

Get an overview of Talk in iQualify for learners.