Enhanced Stripe Payment Requests for Improved Reconciliation

Hi there,

Release date: 24th September 2024

What's New?

We are excited to announce an enhancement to Lavanda PMS: Increased Data Sent to Stripe with Payment Requests. This enhancement adds more comprehensive data to Stripe payment requests across all payment methods, which will be visible in the Stripe reconciliation reports. By incorporating additional details into payment requests, users will be in a much-improved position when reconciling payments on the bank statement, the PMS reports, and the bank ledger balance.

Key Features:

Added Data in Payment Requests from Invoice:
When requesting a payment from an invoice, the following data is now included:

• Invoice Number
• Booking ID
• Invoice Recipient Name
• Invoice Recipient Email
• Lead Guest Name
• Unit
• Check-in Date
• Check-out Date
• Internal CRM ID

Added Data in Payment Requests from Payments Screen:
When manually recording a payment or using the Credit / Debit card (Cardholder present - Stripe) payment option from the payments screen, the following data is now included:

• Booking ID
• Payment Type
• Payment Reference
• Lead Guest Name
• Unit
• Check-in Date
• Check-out Date

Why This Change?

This improvement supports better bank reconciliation, helping users reconcile payments more quickly and effectively. By enriching the data sent to Stripe, this update improves clarity and operational efficiency, especially for teams managing high volumes of transactions.

Impact:

This feature enhancement will simplify the reconciliation process, reducing manual intervention and improving the accuracy of financial reporting. It aligns Stripe payment requests with the PMS journal for seamless and effective bank reconciliation.

Getting Started:

This data is being rolled out to Stripe, and you’ll be able to view it directly on your Stripe dashboard to enhance your payment request and reconciliation process.

How to check on your Stripe dashboard:

1. On your Stripe dashboard, navigate to Transactions.
2. Select a payment transaction.
3. Scroll down to the Metadata section to see the added data depending on payment request type.

Warm regards,

Team Lavanda