Auto-Issuing of Non-Recurring Invoices

Hi there,

What's New?

We’re excited to roll out the first in a series of enhancements to automate invoicing and payments in Lavanda PMS. Starting today, non-recurring invoices (e.g. short-let, nightly-rated bookings) will now be automatically issued on checkout.

Key Features:

Auto-Issue on Checkout for Nightly Rated Stays

• What’s changed?

Non-recurring invoices are now automatically generated and issued when a booking checks out, either via manual checkout or automated checkout.

• Why was this changed?

This ensures faster, more consistent invoicing with reduced manual effort, helping teams focus on higher-value tasks.

Smart Draft Handling

• What’s changed?

Draft invoices which failed to issue and any corrective invoices created after checkout will need to be issued manually. Historic drafts (for bookings already checked out) are excluded from this automation.

• Why was this changed?

To preserve invoice accuracy and avoid issuing incomplete or outdated data, while still allowing flexibility for edge cases.

New Document Management Control Screen

• What’s changed?

A dedicated control screen has been introduced to manage draft invoices with missing or invalid data, complete with a “Fix” button for easy resolution.

• Why was this changed?

This improves visibility and control over invoice exceptions, making it easier for teams to resolve issues before they impact operations

Why Have We Made This Change?

This release is the first phase in a broader project to fully automate the Lavanda invoicing and payments system. Automating non-recurring invoicing is a key step in reducing friction and admin for short-stay bookings. Recurring invoices, allocations, and payment collection automation will follow shortly, all scheduled for release by the end of June.

Impact:

• Reduces manual workload for finance and operations teams
• Improves speed and accuracy of invoicing
• Provides more control through the new invoice exception management screen

Availability:

This feature improvement is now available as of 8th April 2025.

Getting Started:

This feature is already enabled for specific Be Casa workspaces. To learn where it’s available, how it works, and how to access the Document Management control screen, please refer to this help article for a step-by-step guide:

Warm regards,

Team Lavanda